[Remote] Manager, Integrations

Note: The job is a remote job and is open to candidates in USA. Clinisys is a global provider of intelligent diagnostic informatics solutions, developing AI-enabled, cloud-based platforms for healthcare, life sciences, and public health. The Manager, Integrations leads a team delivering scalable application integration solutions, overseeing interface implementations, customer outcomes, performance metrics, escalations, and continuous improvement.

Responsibilities

• Supervise and ensure adherence to application interfacing standards and processes, including interface specification development, coordination with third-party vendors, design and development of integration solutions, testing, deployment, and validation
• Implement structured interface management processes, plans and tools to achieve seamless integration across the project lifecycle
• Manage a team of skilled experts to implement software solutions with excellence, ensuring high quality and customer satisfaction
• Oversee performance management of staff, including recruitment, training, mentoring, evaluations, and professional development
• Ensure interface work adheres to established standards, implementation methodologies, quality controls, documentation expectations, and client-specific project requirements
• Serve as the escalation and resolution point for interface-related risks, blockers, defects, vendor issues, customer concerns, and active implementation challenges
• Partner with project teams to ensure interface deliverables are completed on time, within scope, aligned to project budgets, and positioned to support revenue recognition and customer commitments
• Establish individual and team metrics to drive productivity and effectiveness in interfacing projects
• Encourage the team to advocate for clients and foster innovative ideas to enhance the efficiency of interfacing approaches
• Support continuous education to stay updated on deployment options and best practices in application interfacing, ensuring successful client deployments
• Collaborate with cross-functional teams to facilitate cross-training and maintain a pool of skilled resources aligned with market needs
• Foster a culture of collaboration and knowledge sharing within the team and across the organization
• Contribute to the development and enhancement of application interfacing methodologies, tools, and frameworks
• Stay current with key industry products and technologies, including Clinisys solutions, interface engines such as Mirth, Rhapsody, and Corepoint, and other relevant software platforms
• Leverage your expertise in these products to provide guidance and support to the team during interfacing projects
• Perform other duties and responsibilities as assigned

Skills

• * Proficiency in application interface technologies and standards, including HL7, XSLT, RESTful APIs, SOAP, Webhooks, JSON, XML, and other relevant protocols
• * Strong understanding of application integration concepts and patterns
• * Experience with integration platforms and tools, such as Mirth, Rhapsody, Corepoint, Point-to-Point Interfaces, etc
• * Working knowledge of programming languages and frameworks like JavaScript, Python, Java, or .NET
• * Familiarity with database technologies, data migration, and IT/network services
• * Excellent communication skills, both verbal and written, with the ability to effectively convey information to technical and non-technical stakeholders
• * Knowledge of environmental and clinical laboratory workflows is advantageous
• * Ability to influence positive outcomes and build strong relationships by leading technical discussions with internal and external stakeholders
• * Proficient analytical skills and problem-solving abilities, demonstrated through identifying improvement opportunities and creating effective action plans
• * Proven ability to prioritize workload for yourself and the team, working independently and autonomously
• * Demonstrated experience managing multiple projects concurrently in a dynamic environment
• * Practical experience leveraging AI and automation to improve service delivery efficiency, including reducing manual effort and accelerating migration timelines
• * Ability to identify, evaluate, and implement AI-driven solutions (e.g., workflow automation, intelligent data mapping, predictive capacity planning)
• * Experience embedding AI into delivery processes to improve consistency, quality, and cost-to-serve
• * Strong understanding of how to operationalize AI at scale (governance, adoption, and measurable ROI)
• * Bachelor's degree in Computer Science, Healthcare Information Technology, Information Systems, Engineering or a related field
• * 5 years of experience in software development, application interfacing, or integration roles
• * Strong background in APIs, web services and enterprise data structures
• * Experience with direct client engagement and external facing projects
• * Skilled in managing or mentoring technical team members, consultants, interface analysts, or implementation resources
• * Minimum of 3 years of experience working with key client project stakeholders at the Manager level or above
• * Work is performed remotely or in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10 pounds with assistance as part of office routine
• * 25%-50% travel may be required
• * Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours
• * Exposure to hazardous materials or various weather conditions
• * Travel to client sites that can pose risk associated with healthcare organization
• * May be required to follow customer location health and safety requirements
• * HL7 Certification
• * Previous experience in environmental or public health laboratories
• * Experience in professional services, consulting delivery, software implementation, or customer-facing technical leadership
• * Experience managing project financials, resource forecasting, delivery metrics, or services profitability
• * Practical experience applying automation or AI-enabled methods to improve delivery efficiency, consistency, quality, or scalability
• * Previous experience working with Clinisys products

Benefits

• Health and wellness benefits
• 401 (k) Savings Plan
• Stock incentive programs
• Paid time off
• Parental leave
• Tuition assistance
• Fully Remote

Company Overview

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