[Remote] Manager, Software Engineering, General

Note: The job is a remote job and is open to candidates in USA. Jobber provides technology that helps small home service businesses manage quoting, scheduling, invoicing, payments, and customer experiences. The Manager, Software Engineering will lead and coach engineering teams, support career development, shape the platform’s technical direction, and drive reliable, high-performing delivery with AI-assisted development.

Responsibilities

• Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems
• Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach
• Develop a world-class team alongside a world-class organization. You’ll participate in recruiting events and the hiring process while also working to level up your internal team while implementing new processes, all to develop a world-class engineering department
• Own how your team builds with AI. Set the expectation that engineers work with agents daily, coach engineers at every point on the adoption curve, and hold AI-assisted work to the same quality bar as everything else
• Remove roadblocks and build guardrails. You’ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our customers be successful
• Collaborate with other stakeholders across the business. Whether it’s our Management teams within Product, or our Business Technology teams, you’re working closely with other Jobberinos to find the best solutions in Jobber for small businesses

Skills

• A track record of success in being an established software engineer, as well as time spent in a leadership position, guiding a team in the delivery of quality software
• Strong full-stack technical background, including design and architectural experience. Deep knowledge and experience in either Ruby On Rails environments or ReactJS is essential
• A drive to succeed and deliver impactful projects on time. For a high performing team with a solid roadmap that might look like getting out of their way, but for a team whose delivery is in doubt, it means getting in and getting dirty, and working with the team to find a path back to success
• The ability to be agile in an agile environment. You'll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems
• Daily hands-on experience building with agentic AI tools, beyond autocomplete or chat
• Experience leading a team's AI adoption: driving how engineers actually work with agents, with evidence it changed outcomes, not just tooling
• Effective written and oral communication. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions
• To be a leader and mentor. You'll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceeded
• Location:We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. Ideally, this role will be based near one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo. However, for this position specifically, we are open to fully remote candidates based anywhere in Canada
• Previous experience with our development stack: ReactJS, Typescript, Ruby on Rails, PostgreSQL, and GraphQL
• Familiarity with maintaining reliability within systems outside your own team
• Experience working with high-risk data, high-criticality features and a related ability to balance quick deliveries with strong reliability

Benefits

• Equity rewards
• Annual stipends for health and wellness
• Retirement savings matching
• An extended health package with fully paid premiums for body and mind
• A dedicated talent development program that includes career coaching and opportunities for career development
• Extended health benefits package with fully paid premiums for both body and mind
• Matching in RRSP, TFSA or FHSA
• Stock options
• Access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
• Fully remote work for candidates based anywhere in Canada

Company Overview

Company H1B Sponsorship