[Remote] Manager, Software Engineering - IntelliScript (Remote)

Note: The job is a remote job and is open to candidates in USA. Milliman IntelliScript develops data-driven software-as-a-service products for insurance, health IT, and life sciences clients. The Manager of Software Engineering will lead the Data Curation engineering team, guide backend services and data pipeline development, oversee software delivery and technical roadmaps, and drive secure, scalable modernization and responsible GenAI adoption.

Responsibilities

• Lead and develop a team of software engineers through hiring, onboarding, coaching, performance management, and career development
• Serve as technical lead for your Scrum team by guiding architecture and design decisions, setting engineering direction, and ensuring delivery of high-quality outcomes
• Own software delivery accountability for your product area operating in SAFe Agile, managing dependencies, and driving predictable execution
• Partner with Enterprise Architecture to define and maintain a technology roadmap which balances feature delivery, reliability, scalability, and technical debt reduction
• Partner with Product Management to define and maintain a product roadmap which balances business value, technical approach, and resource capacity
• Provide level 3 support production systems including incident response, root-cause analysis, and continuous improvement
• Establish and enforce engineering best practices across the team such as code review, secure coding, unit test automation, CI/CD, documentation, and operational readiness
• Collaborate across engineering, architecture and platform teams to align architecture patterns and ensure cohesive platform evolution
• Drive adoption of GenAI-enabled engineering practices with appropriate governance, security, and quality controls

Skills

• * 10+ years of professional software engineering experience, including 3+ years managing multiple software engineers
• * Demonstrated ability to balance people management with technical leadership
• * Experience leading teams that build and operate scalable backend services, data pipelines, and data processing systems
• * Strong experience building and operating modern applications using:
• + C# / .NET
• + Relational and non-relational databases
• + React or comparable modern front-end framework
• + API and service development including REST and event-driven integrations
• * Extensive cloud experience with AWS, including designing scalable, reliable, secure, and cost-effective solutions for both application and data workloads
• * Experience with microservice architecture, domain-driven design, and event-driven architecture patterns
• * Strong understanding of data modeling, data integration, data lifecycle management, and designing resilient, observable data systems
• * Strong understanding of DevOps and operational excellence: CI/CD, infrastructure-as-code concepts, observability, incident management, and SRE-minded practices
• * Experience delivering in Agile environments using Scrum and/or SAFe
• * Excellent technical judgment, problem solving, debugging, and ability to make pragmatic tradeoffs
• * Strong written and verbal communication skills and the ability to influence across engineering and product stakeholders
• * Hands-on experience implementing GenAI-enabled development practices and establishing team guidelines for appropriate usage
• * Aligns team objectives with organizational priorities, drives performance by setting ambitious goals, and ensures resources are used effectively to achieve results while upholding quality and integrity
• * Leads teams in identifying opportunities for improvement, implementing new ideas, and fostering a culture of innovation
• * Models empathy, resilience, and self-awareness, supporting team well-being and navigating challenges effectively
• * Ensures clear, transparent communication within and across teams, influencing others to achieve objectives
• * Actively coaches and mentors team members, creating opportunities for development and career progression
• * Operates as a technical leader by facilitating sound architecture decisions, raising the engineering bar, and ensuring long-term maintainability and operability of systems
• * Champions the responsible adoption of GenAI in engineering workflows, ensuring appropriate controls for security, privacy, IP, and quality
• Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events
• * Continued education and/or advanced degree(s)
• * Experience leading engineering teams responsible for healthcare, prescription, medical record, or other regulated data solutions
• * Experience with production data pipelines using AWS data services
• * Experience with real-time or streaming data architecture
• * Familiarity with data warehouse, lakehouse, or modern data platform architectures
• * Experience implementing data observability, lineage, and governance practices
• * Experience in environments subject to HIPAA and/or PCI regulations
• * Experience modernizing legacy on-premises applications and data platforms to AWS
• * Experience in software-as-a-service, actuarial science and/or insurance underwriting industry
• * AWS certifications or advanced cloud engineering training

Benefits

• Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
• Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
• 401(k) Plan – Includes a company matching program and profit-sharing contributions
• Discretionary Bonus Program – Recognizing employee contributions
• Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
• Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
• Holidays – A minimum of 10 paid holidays per year
• Family Building Benefits – Includes adoption and fertility assistance
• Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D – 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability – Fully paid by Milliman
• Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities.
• Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents.
• This position is open to remote work.

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