[Remote] MSP Program Manager - Contingent Workforce program
Note: The job is a remote job and is open to candidates in USA. US Tech Solutions is a global provider of talent services and managed workforce programs. They are seeking a dynamic and experienced Program Manager to lead hybrid programs between contingent workforce, SOW, and EOR solutions, focusing on driving supplier engagement and measurable performance outcomes.
Responsibilities
- Serve as the onsite leader managing all aspects of the contingent workforce program
- Build trusted relationships with key client stakeholders, understanding business goals and evolving workforce needs
- Manage a program team to deliver desired goals and outcomes
- Partner with client leadership to design and execute hiring strategies that address talent shortages, seasonal peaks, and production demands
- Lead regular performance reviews and provide workforce analytics insights to inform strategic decision-making
- Drive delivery excellence across all KPIs, including time-to-fill, quality of hire, fulfillment rate, turnover, and supplier performance
- Develop dashboards and reporting tools to measure and communicate program health and outcomes
- Implement process improvements that enhance speed, efficiency, and compliance across the hiring lifecycle
- Manage a network of staffing suppliers across key functional areas, including assembly, sheet metal mechanics, engineering, quality inspection, logistics, and skilled trades
- Maintain a curated supplier ecosystem that ensures agility, scalability, and talent quality
- Conduct supplier business reviews to drive continuous improvement, alignment, and accountability
- Foster supplier partnerships that prioritize workforce diversity, quality, and innovation
- Establish clear standards and quality metrics to ensure the delivery of highly qualified talent
- Collaborate with suppliers to develop sourcing strategies for critical skill areas within manufacturing and aviation sectors
- Drive initiatives to improve candidate retention, onboarding effectiveness, and overall worker satisfaction
- Ensure program operations adhere to all legal, compliance, and client policy requirements
- Maintain accurate documentation and reporting to support audits, governance reviews, and executive reporting
Skills
- Bachelor's degree in business, Human Resources, Supply Chain, or a related field (or equivalent experience)
- 7+ years of experience managing large-scale contingent labor or MSP programs
- Proven success in client relationship management and supplier performance leadership
- Demonstrated ability to manage and lead a program team to meet SLAs and deliver measurable outcomes
- Expertise in KPI management, workforce analytics, and process improvement
- Excellent communication, problem-solving, and leadership skills
Company Overview
Company H1B Sponsorship