[Remote] Network Engineer I
Note: The job is a remote job and is open to candidates in USA. Air Methods is seeking a Network Engineer I to support its enterprise network and infrastructure operations. The role assists with routing, switching, security, server, storage, backup, virtualization, monitoring, technical support, documentation, and infrastructure deployment in a distributed, mission-critical environment.
Responsibilities
- Provide support and troubleshooting of routing and switching enterprise technologies in complex networking environments. Troubleshooting includes WAN routing (BGP, EIGRP, OSPF, FHRP, multi-layer overlay networking, etc.), LAN switching (VLANs, layer 3 switching, EoMPLS, trunking, port-channeling), VoIP (WAN usage, QoS, PSTN, H.323, SIP)
- Assist in the administration of security technologies such as firewalling, multi-layer VPN technologies, IPS, ACLs, and best practices adhering to regulations (HIPAA, SOX, PCI, CALEA etc.)
- With direction from the Infrastructure Engineering Manager, configures, manages and maintains Air Methods files servers, storage, backup, and virtual environment to ensure maximum availability
- Maintains and supports systems in a 24x7, large, distributed and mission-critical environment including in-house and commercial data center(s) and for helicopter EMS bases around the U.S
- Monitors the health of the company’s servers, virus protection, backup’s, and Data Centers
- Participates in projects to deploy new technologies or upgrade existing infrastructure
- Provides administration and escalated technical support for existing technologies, working with outside support services as required
- Documents systems meticulously and follows change management processes
- Participates in the establishment of policies, procedures, and training plans for network resource administration and disaster recovery
- Interfaces with vendors and consultants to coordinate the delivery of products and services
- Escalates problems and issues to Infrastructure Engineering Manager or other company leadership as needed
- Other Duties as assigned
- Regular scheduled attendance
- Indicate the percentage of time spent traveling: 0%
Skills
- Bachelor's degree (BS) from four-year college or university in Computer Science or related field and one to three years' related experience and/or training; or equivalent combination of education and experience
- Self-motivated individual who meets deadlines and strives to exceed expectations
- Working knowledge of regulations related to HIPAA and Sarbanes-Oxley (SOX) relative to information security and assurance
- Curiosity and desire to learn, with the ability to create and maintain positive professional relationships to accomplish assigned tasks
- Excellent verbal and written communication and interpersonal skills
- Ability to work a flexible schedule including a 24/7 on-call schedule
- Proficient with Microsoft Suite, including Word, Excel, PowerPoint and Outlook
- Microsoft server background required including Windows, Exchange, SQL, SharePoint, OCS
- Windows System Administration (Windows 2008/2012)
- VMWare (All latest versions)
- Cisco UCS
- Windows Desktop build & administration
- IP protocol and stack
- DHCP & DNS
- Active Directory administration including GPO's
- Large scale Citrix XenApp farm experience preferred
- EMC CLARiiON CX4/CX3 SAN management experience preferred
- Data Domain, Avamar, recover point, dedup technologies experience preferred
- MCSE certification preferred (or MCSA and/or MTA leading to MCSE)
- VCAP/VCP certification a plus
- CCEA or CCAA certification a plus
Benefits
- Remote work
Company Overview
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