[Remote] Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. BME Strategies is a Massachusetts-based consulting firm specializing in public health programs for government partners. They are seeking a detail-oriented Operations Coordinator to support various internal operations, including business operations, HR, finance, and technology.

Responsibilities

• Manage biweekly mail collection from our North Andover site, including bank deposits and electronic distribution of mail to the appropriate team members
• Coordinate logistics for monthly in-person staff gatherings in Boston, including space, scheduling, and on-site needs
• Maintain and keep current assigned projects and tasks within the department's project management systems, ensuring timelines and documentation are up to date
• Support limited business development operations tasks, including master services agreement data management and related administrative work, as needed
• Contribute to the documentation of internal operations processes
• Support ongoing process improvement efforts across the team
• Support internal communications, including drafting and posting Slack announcements for new contracts and other firm updates
• Make occasional purchases via company card and manage select vendor accounts and relationships, including associated billing
• Assist with ad hoc financial and operational reports, including data analysis and synthesis
• Manage weekly transaction coding and mapping in QuickBooks Online, categorizing and flagging exceptions for reconciliation review
• Support the monthly invoicing process, including drafting invoices, pulling timesheet data, coordinating with Practice/Team Leads on billing details, issuing invoices, and maintaining the invoice tracker
• Manage receipt collection and documentation for expense tracking
• Assist with backend data pulls and cleanup in support of monthly reporting
• Contribute to project budget tracking and project data entry
• Manage software license administration and Google Workspace user maintenance, including staff additions and removals, shared drive permissions, distribution group updates, renewal tracking, and ongoing maintenance of the firm's tools inventory and technology budget
• Provide first-line internal tech support and training for staff
• Support accurate entry and maintenance of contract information in the firm’s CRM system
• Support onboarding and offboarding logistics, including systems and license setup and removal, computer shipments, preparation and distribution of onboarding materials, and coordination with managers
• Process HR system updates in Gusto, including employee record maintenance, address updates, and temporary supervisor changes, and maintain the firm's org chart to reflect current staffing

Skills

• Minimum of 3-5 years of relevant experience in operations, administration, or a related field
• Bachelor's degree
• Ability to work independently and as part of a team in a fast-paced consulting environment
• Exceptional attention to detail and strong organizational skills
• Ability to handle confidential and sensitive information with discretion and professionalism
• Demonstrated ability to manage multiple workstreams and deadlines with reliability
• Strong project management ability, including tracking tasks, flagging issues proactively, and follow through without close oversight
• Comfort working across functional areas and with a variety of stakeholders
• Strong written and verbal communication skills
• Proficiency with standard office and productivity tools (e.g., Google Workspace)
• A genuine curiosity about how organizations operate and a desire to learn across multiple disciplines
• Experience in a consulting, nonprofit, or professional services environment
• Familiarity with HR information systems, payroll platforms (e.g., Gusto), or accounting software (e.g., QuickBooks Online)
• Experience with CRM platforms or internal software administration
• Experience with data analysis and the ability to organize, interpret, and present data clearly and accessibly
• Exposure to finance, HR compliance, or people operations functions
• And an alignment with BME's shared values

Benefits

• 6+ weeks total leave, including paid vacation, sick time, personal leave, and floating holidays
• Health, dental, and vision insurance, with 80% employer-paid coverage for the employee & 70% employer-paid coverage for dependents
• Health FSA and dependent care FSA
• 401(k) with employer match
• Employer-paid short-term and long-term disability insurance
• One-time technology stipend
• Opportunities for professional development and career growth

Company Overview