[Remote] Operations Program Coordinator - 1st Shift

Note: The job is a remote job and is open to candidates in USA. GXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions. As an Operations Program Coordinator, you will enhance product workflow, analyze and develop plans impacting distribution, and support strategic initiatives within the company.

Responsibilities

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs)
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals
• Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities
• Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports
• Properly process, audit, and file various documentation related to Core Enablement activities
• Support a Lean culture within the server staging and data center workflow

Skills

• Bachelor's degree or equivalent related work or military experience
• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain
• Project management experience and knowledge of the high-density server/rack vertical
• Experience with Microsoft Office and DCIM/Inventory Management software
• A highly organized and detail-oriented work style with a proactive and professional attitude
• Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking regarding technical constraints
• The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines
• The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams)

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability

Company Overview