[Remote] Principal Solutions Consultant

Note: The job is a remote job and is open to candidates in USA. Bloomreach is hiring a Principal Solutions Consultant to lead pre-sales strategy for its agentic personalization platform across the Americas. The role partners with sales leadership and executive buyers on complex deals, using technical deliverables, business cases, demonstrations, and consultancy to create customer value.

Responsibilities

• Act as a Bloomreach full-platform expert across Marketing and Search & Merchandising, leading the pre-sales motion on our most strategic and complex opportunities
• Lead tailored product demonstrations and presentations up to the C-suite, focused on driving value through AI-powered cross-channel marketing experiences, powered by Loomi AI
• Partner with Account Executives and sales leadership on account strategy for strategic deals, leading expert-level discovery including CX mapping and gap analysis workshops
• Build business cases that quantify the revenue and operational impact of proposed solutions, and partner with Account Executives on non-standard pricing, including how integration options affect deal structure
• Design creative cross-product solutions to complex use cases that unlock new ARR, and articulate competitive positioning in the context of each opportunity
• Design and own fully custom paid POCs or support real-life client implementations, bringing integration and implementation expertise comparable to a Senior Solutions Architect
• Use hands-on prototyping and AI tooling, including agentic workflows, to bring use cases to life for customers and simplify how the Solutions team works
• Serve as a team lead: define methods and processes for new assignments, coordinate the work of other Solutions Consultants, and mentor the team on discovery, demos, and best practices
• Represent Bloomreach as a speaker or panelist at key trade shows and industry events, and create external-facing assets with Marketing that establish thought leadership in the market
• Act as liaison to the Partner team, bringing technical partners into broader opportunities
• Research and advocate for new best practices across Loomi AI and cross-channel marketing, and bring field insight back to Product and Marketing

Skills

• 10+ years of relevant experience in Presales, preferably in SaaS or marketing, with a track record of leading complex, strategic enterprise deals
• Expert in technical sales (SaaS, Martech, e-commerce, CDP), with deep knowledge of cross-channel marketing automation and working knowledge of search & merchandising
• Strong understanding of Machine Learning and AI, CDPs, marketing automation, and analytics, and the ability to explain them in business terms
• Strong business and quantitative acumen, with a proven ability to quantify the business impact of technical solutions (e.g., ROI models, business cases)
• Excellent presentation skills, including in front of large audiences such as conferences, webinars, and executive briefings
• Executive presence and credibility with C-suite stakeholders
• Have industry experience in retail, e-commerce, marketplace, or D2C brands
• Hands-on development experience in HTML, CSS, JS and web technologies, including building custom demos and prototypes
• Deep proficiency with APIs, data integration, and implementation approaches, and the ability to guide client IT and architecture teams
• Experience mentoring other Solutions Consultants or leading team initiatives and processes
• Excellent problem-solving skills and the ability to design solutions that meet complex business requirements
• A commitment to continuous learning and staying updated on the latest industry trends and technologies
• Has built agentic workflows or AI-powered automations (e.g., LLM tooling, MCP servers, workflow automation)
• Expertise with templating languages (e.g. Jinja, Liquid)
• Experience with cross-channel marketing and personalization (e.g., email, SMS, onsite experiences)
• Experience speaking at industry events or publishing thought leadership content

Benefits

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution
• Flexible working hours
• Virtual-first work, with several Bloomreach Hubs available across three continents
• Company events
• 5 paid days off to volunteer per Bloomreacher (subject to employment type; interns are exempt, usually for the first 6 months)
• People Development Program, including personal development workshops run by internal experts
• A resident communication coach available to help with work-related communications and decision-making challenges
• Leader Development Program for managers, including regular comprehensive feedback, consultations with a coach, and follow-up check-ins
• $1,500 annual professional education budget for education products such as books, courses, and certifications (subject to employment type; interns are exempt, usually for the first 6 months)
• Employee Assistance Program with counselors for non-work-related challenges (subject to employment type; interns are exempt, usually for the first 6 months)
• Subscription to Calm, a sleep and meditation app (subject to employment type; interns are exempt, usually for the first 6 months)
• One additional day off each quarter for global DisConnect days
• Sports, yoga, and meditation opportunities
• Extended parental leave of up to 26 calendar weeks for Primary Caregivers (subject to employment type; interns are exempt, usually for the first 6 months)
• Restricted Stock Units or Stock Options, depending on team member role, seniority, and location (subject to employment type; interns are exempt, usually for the first 6 months)
• Company performance bonus (subject to employment type; interns are exempt, usually for the first 6 months)
• Employee referral bonus of up to $3,000
• Work-anniversary recognition and celebrations

Company Overview

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