[Remote] Product Educator

Note: The job is a remote job and is open to candidates in USA. Murj is an enterprise SaaS company providing cardiac device management software designed to improve care for cardiac care professionals and their patients. The Product Educator will develop and support product education for employees and customers, manage release education deliverables, collaborate cross-functionally, and curate learning content using best practices and AI.

Responsibilities

• Assist users with Product Education deliverables
• Manage product release education needs, including:
• Collaborate with cross-functional Product and Engineering stakeholders
• Draft release education deliverables
• Approach sensitive release timelines with agility
• Contribute to Murj’s publication cycle, including deliverable review and feedback
• Address high-priority requests from cross-functional partners
• Curate modern integrated learning ecosystem deliverables utilizing established best practices, efficiencies, approved content curation tools, and AI

Skills

• * Ability to operate in a fast-paced software environment
• * Values collaboration, teamwork, and constructive feedback
• * Agile problem-solver skilled at reorienting priorities with shifting priorities and customer needs
• * Aptitude for learning new software applications and utilizing AI
• * Professional manner in dealing with a large customer base
• * Maintains strong attention to detail
• * Can independently and professionally manage project requirements
• * Excellent written and verbal communication skills
• * Bachelor's degree required or equivalent experience in writing, education, or related fields
• * Experience curating customer learning deliverables
• * Experience working in a SaaS or healthcare technology environment
• Candidates must be available during core hours (8:00 a.m. to 5:00 p.m. local time) to serve our internal teams and clinical partners
• Occasional evening hours—generally starting around 10:00 p.m. ET—will also be necessary to assist with evening product releases
• Travel expectations:** 1-10%: Minimal to no travel; maybe a few meetings or events
• * Learning management system experience
• * Experience curating deliverables such as images, videos, simulations, and training courses
• * Proficiency in project management tools and software
• * Proficiency with Adobe creative suite products
• * Deep understanding of the cardiac implantable electronic device space or other cardiovascular verticals
• * Deep understanding of the Murj platform and underlying data structures

Benefits

• Full medical, dental, and vision insurance from the first day at Murj
• Open vacation policy
• More than 10 annual company holidays
• Competitive compensation and equity participation
• 401(k) after 3 months of service
• Opportunity for progression and promotion from within
• Remote-friendly setup

Company Overview