[Remote] Program Analyst – Data Center Delivery

Note: The job is a remote job and is open to candidates in USA. QC Servion provides centralized operational support across the QC Ecosystem, including companies serving the data center industry. The Program Analyst – Data Center Delivery supports large-scale data center and infrastructure programs by managing requirements, documentation, data validation, reporting, process improvement, and stakeholder coordination within the Program Management Office.

Responsibilities

• Gather, organize, and document program, operational, and business requirements from stakeholders across the ecosystem
• Develop and maintain SOPs, workflows, process maps, onboarding materials, and PgMO templates
• Standardize documentation practices across multiple entities and project teams
• Support requirements intake and change management processes throughout the program lifecycle
• Validate data inputs before information is distributed to program leadership
• Ensure consistency and accuracy across dashboards, reports, metrics, and status updates
• Maintain data dictionaries and reporting standards to ensure common definitions across all stakeholders
• Perform data quality reviews and identify gaps, inconsistencies, or reporting risks
• Support Program Managers and Project Managers with reporting, documentation, meeting preparation, and analysis
• Assist with onboarding new projects, entities, vendors, and workstreams into established PgMO processes
• Coordinate information flow between engineering, design, infrastructure, construction, and program teams
• Maintain centralized repositories for program documentation and reporting
• Identify process inefficiencies, reporting challenges, and documentation gaps
• Recommend solutions that improve consistency, efficiency, and program visibility
• Support continuous improvement initiatives across the PgMO organization
• Develop scalable frameworks that improve delivery across a growing ecosystem
• Work cross-functionally with engineering, design, project delivery, and leadership teams
• Facilitate information gathering and ensure alignment between stakeholders
• Translate complex information into formats that are easily understood by multiple audiences

Skills

• * Bachelor's degree in business, engineering, or a related field preferred, may substitute 7 years' experience in lieu of a degree
• * 3–5+ years of experience in a Business Analyst, PgMO Analyst, Program Analyst, Project Controls Analyst, or Program Coordination role
• * Strong documentation, process mapping, and requirements gathering experience
• * Advanced Excel skills and experience working with reporting platforms such as Power BI, Smartsheet, ClickUp, or similar tools
• * Strong analytical skills with the ability to identify inconsistencies, trends, and process gaps
• * Excellent written communication and documentation skills
• * Ability to manage multiple priorities across a fast-paced environment
• * High attention to detail and commitment to data accuracy
• * Experience supporting data center, infrastructure, construction, engineering, capital project, utility, manufacturing, or EPC programs
• * PgMO or Project Controls experience
• * Familiarity with project delivery lifecycles and program governance structures
• * Exposure to schedule, cost, risk, or performance reporting
• * Experience supporting multi-entity or multi-stakeholder organizations
• * Frequently required to remain in a stationary position
• * Frequently moving through home office
• * May occasionally lift up to 20 pounds
• * Up to 5%, this may include travel to any or all 50 US states
• * Bachelor's degree in business, engineering, or a related field preferred

Benefits

• Remote - work virtually from anywhere in the United States
• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
• Flex spending accounts (FSA).
• Dental and vision plans.
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
• 401k with company match and self-directed brokerage account option.
• PTO including additional paid time off during the last week of the year.
• Company paid life insurance coverage for employees and their eligible dependents.
• Short and long-term disability, AD&D coverage.
• Professional development opportunities, tuition reimbursement, and professional licensing assistance.
• Paid parental leave after one year of employment.

Company Overview