[Remote] Program Coordinator

Note: The job is a remote job and is open to candidates in USA. Guardians of Honor, LLC is a management consulting firm supporting the federal government. The Program Coordinator supports the planning, coordination, and delivery of a federal internship program, including outreach, application management, participant placement, onboarding, internship support, and program evaluation.

Responsibilities

• Provide ongoing support during internship cycle – outreach and recruitment, application review and selection, housing and stipend processing, coordination and communication during internship experience, and post-internship close out communications
• Develop outreach materials and conduct outreach activities to students to increase interest and participation in student internships, fellowships, research experiences – to include flyers, social media posts, website announcements, email communications
• Support management of internship applications and provide support through application assessment process
• Draft internship selection determination letters and manage communications regarding selection, housing, stipends, and preparation for internship experiences
• Identify and routinely communicate with potential mentors in support of internship program opportunities
• Build relationships and collaborate with institutions of higher education; communicate effectively with students, faculty, mentors, administrators, and external stakeholders
• Demonstrate strong project coordination, organization, customer service, and follow-through skills, with the ability to manage multiple priorities and deadlines
• Professionally handle sensitive information and personally identifiable information with sound judgment and in accordance with applicable requirements
• Collect, validate, organize, analyze, and communicate quantitative and qualitative program data
• Develop recruitment, outreach, and communication protocols and templates that demonstrate equitable and inclusive practices for engaging students from historically underrepresented and underserved communities
• The scope of the job may change as necessitated by business demands. Also, the essential functions described are not a comprehensive list of duties and responsibilities; additional tasks may be assigned

Skills

• Bachelor's degree required
• Knowledge of tribal sovereignty, government-to-government context, culturally responsive engagement, and community-specific protocols relevant to education and workforce outreach
• Established relationships or outreach experience with HBCUs, Minority Institutions, Tribal Colleges and Universities, STEM departments, research programs, or career-services networks
• Experience supporting STEM education, research, workforce development, or federal internship programs
• Experience with student application portals, applicant-tracking systems, Salesforce or another CRM, SharePoint, Smartsheet or similar project-management tools, survey platforms, and virtual-event technology
• Strong written and verbal communication skills, including the ability to prepare professional correspondence, guidance, reports, presentations, and student-facing materials
• Experience preparing accessible electronic materials and familiarity with Section 508 accessibility practices
• Experience supporting participants placed at multiple geographic locations or host sites
• Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint; ability to learn applicant-tracking, customer-relationship-management, survey, and project-management platforms
• Must be able to contribute to our positive and proactive culture while working in a highly collaborative, fast-paced, and high-tempo team environment
• 20% local and regional travel may be required, with overnight stays necessary
• Bachelor's degree required
• Minimum of four years of relevant professional experience supporting student programs, higher-education partnerships, outreach and recruitment, workforce development, program coordination, or a related area
• Preferred demonstrated experience working with tribal communities, Tribal Colleges and Universities, tribal education departments, Native-serving organizations, or American Indian and Alaska Native students

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