[Remote] Program Manager
Note: The job is a remote job and is open to candidates in USA. Aditi Consulting is seeking a Program Manager to drive adoption and change management for a company’s transition to RainFocus as its events platform. The role will lead enablement, user onboarding, platform migration, stakeholder coordination, support model development, and adoption measurement across marketing and events teams.
Responsibilities
- Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams
- Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters
- Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity
- Serve as the primary point of contact between stakeholders and the RainFocus vendor team; triage enablement workstreams
- Identify and track adoption and enablement KPIs (active users, event volume, time to launch, support ticket trends), using data to target improvements
- Gather and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership
- Capture and maintain a knowledge base of processes, runbooks, and FAQs to sustain the platform after transition
Skills
- * Hands-on experience administering or enabling event management platforms, specifically
- * Experience with Rainfocus
- * Demonstrated experience leading tool adoption or platform migrations across cross-functional teams
- * Experience defining and tracking metrics and running programs to improve operational performance
- * 5+ years of experience in change management, enablement, marketing or events operations, or program management
- * Experience with Splast or Cvent
- * Strong stakeholder communication, documentation, and training delivery skills
- * Enablement/Change Management experience
- * Training experience
- * Marketing, specifically with events experience
- * BA/BS degree in Marketing or Communications, nice to have but not a requirement
- * Marketing or Sales experience is nice, but not required
Benefits
- Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law.
- Full-time employees are eligible to select from different benefits packages.
- Medical, dental, and vision benefits
- Health savings accounts with qualified medical plan enrollment
- 10 paid days off
- 3 days paid bereavement leave
- 401(k) plan participation with employer match
- Life and disability insurance
- Commuter benefits
- Dependent care flexible spending account
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Accommodations and reimbursement for work travel
- Discretionary performance or recognition bonus
- Sick leave based on state or local law
- Mobile phone reimbursement based on state or local law
Company Overview
Company H1B Sponsorship