[Remote] Program Manager
Note: The job is a remote job and is open to candidates in USA. The Hershey Company is an industry-leading snacks company with a portfolio spanning chocolate, confectionery, and salty snacks. The Program Manager will lead the successful delivery and governance of the Business Intelligence Platform portfolio, coordinating complex cross-functional programs across business, data, and technology domains. The role manages execution, dependencies, risks, resources, governance, stakeholder communications, and long-term platform adoption to generate measurable business value.
Responsibilities
- Own integrated program delivery across BIP pods and shared workstreams, managing schedules, dependencies, risks, assumptions, issues, and critical milestones from planning through deployment and adoption
- Drive Agile and Scaled Agile delivery practices, including planning events, cross-team coordination, sprint reviews, and execution governance
- Maintain visibility to program health, delivery progress, backlog readiness, and critical path activities across the portfolio
- Ensure delivered solutions generate measurable business value and support enterprise objectives
- Establish and maintain effective governance, decision-making processes, operating rhythms, and escalation paths
- Lead executive updates, steering committee reviews, and stakeholder communications, providing clear status, risks, tradeoffs, and recommendations
- Partner with business and technology leaders to align priorities, manage expectations, and drive accountability across teams
- Coordinate dependencies and interlocks with related enterprise initiatives and shared technology platforms
- Collaborate with architecture, engineering, product, and data leadership teams to ensure delivery plans align with enterprise standards, long-term platform roadmaps, and business priorities
- Support the evaluation and resolution of complex program, integration, scalability, and operational challenges
- Promote delivery approaches that support sustainable, scalable, and high-quality solutions
- Manage resource planning, staffing readiness, capacity allocation, onboarding, and utilization across internal teams, global resources, and external partners
- Support budget management, forecasting, financial tracking, and investment planning activities
- Monitor vendor performance, delivery quality, and adherence to established methodologies and governance standards
- Partner with Talent Acquisition, HR, and leadership teams to address staffing needs and program resource requirements
- Establish repeatable delivery processes, templates, quality standards, and governance practices that enable consistent execution across the portfolio
- Ensure readiness activities, quality gates, testing approaches, and delivery controls are in place for successful implementation
- Drive continuous improvement and organizational maturity in program management practices
- Support development of internal capabilities to create sustainable, long-term program management excellence
Skills
- 7+ years of program/project management experience delivering complex, cross-functional technology or data & analytics programs, ideally in a large enterprise or CPG environment
- Proven ability to manage blended teams of internal FTEs, offshore/onshore managed-services resources, and external delivery partners
- Strong financial and resource-management acumen — budget tracking, Capital vs. expense, and vendor/rate-card management
- Excellent executive communication and stakeholder-management skills, with a track record of producing decision-ready materials for senior leaders
- Bachelor's degree in Business, Information Systems, Analytics, Engineering, or a related field (or equivalent experience)
- Demonstrated success leading Agile / SAFe delivery at scale — PI planning, scrum-of-scrums, and multi-pod coordination — with formal training or certification (e.g., PMP, SAFe, CSM) strongly preferred
- Experience with data platform, business intelligence, or AI/analytics programs (e.g., Databricks, Power BI, conversational/agentic analytics)
- Familiarity with product-operating models (two-in-a-box business/IS ownership) and adoption-driven delivery metrics
- Prior experience standing up program governance and hiring/resourcing trackers for a new or scaling program
Benefits
- Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
- Annual incentive opportunities
- A 401(k) with company match
- Paid time off and company holidays
- Flexible ways of working where applicable
- Career development programs, learning opportunities, and internal mobility
Company Overview
Company H1B Sponsorship