[Remote] Program Manager

Note: The job is a remote job and is open to candidates in USA. Bixal is a consulting company that helps governments and organizations deliver better services and experiences through evidence-based knowledge and technology. The Program Manager will lead delivery of data.CMS.gov, owning its product strategy and roadmap, managing a cross-functional agile team, coordinating with CMS stakeholders, and overseeing platform operations and releases.

Responsibilities

• Lead and manage a cross-functional delivery team, and scale staffing as optional tasks and surge support are authorized
• Own the product strategy and rolling roadmap, prioritize the backlog by desirability, feasibility, and viability, and update the roadmap at the start of each Program Increment (PI)
• Lead the agile cadence: two-week sprints, three-sprint PIs, planning, demos, retrospectives, and the Scrum of Scrums
• Oversee all task order management, including project and sprint planning, financial tracking, and estimate at completion
• Produce the Monthly Status Report covering accomplishments, risks, QASP performance, financials, velocity and staffing. Produce the Project Status Dashboard to provide visibility into progress, defects and risks at all times, drawing on live Jira and Confluence data
• Develop and maintain the QASP, and report performance against its metrics and the SOO key results
• Identify risks, blockers, and dependencies early and bring them to CMS with a proposed path forward
• Serve as the primary point of contact for CMS, including the COR and CO and Product Owners
• Coordinate with the Office of Communications and over eight CMS data-owning components, and onboard new data owners as needed
• Plan and deliver at least 10 new data product releases per contract year
• Oversee help desk operations, user communications, outreach, and presentations for CMS leadership
• Apply open data standards and strengthen data and content governance through standard guides and editorial workflows
• Coordinate with other CMS contractors in cross-contractor forums as directed by the COR
• Lead transition-in activities to ensure a continuity of services, reaching full operational capability within six months, and deliver the Transition-Out Plan 90 days before the end of performance
• Other relevant duties as assigned and qualified/trained to perform

Skills

• Master's degree in management, public administration, IT, or a related field
• Minimum 10 years of relevant program or project management experience
• Minimum 4 years on open data projects, with demonstrated expertise in DCAT-US 3.0 [RF1] 
• Minimum 4 years working directly with CMS programs or data
• Experience managing cross-functional teams, with the ability to lead 15–25 people
• Deep knowledge of Agile product management principles, including sprint planning, backlog management and release planning
• Familiarity with Jira, Confluence, Slack, and GitHub
• Ability to oversee all aspects of task order management, including reporting, sprint planning, and project planning
• Experience facilitating stakeholder engagement across multiple CMS components and data owners
• Strong written and verbal communication skills, including briefing government leadership
• This position requires the ability to obtain and maintain a favorable Public Trust determination in support of a federal government contract
• You must be legally authorized to work in the US
• Bixal does not provide visa sponsorship
• PMP, SAFe, Certified ScrumMaster, or equivalent agile certification
• Experience with Drupal-based public websites or large public data platforms
• Familiarity with CMS security and ATO processes, Section 508, and WCAG 2.1 AA
• Experience with hosting migrations or website consolidation projects

Benefits

• Flex hours
• 401K with matching incentive
• Parental Leave
• Medical/dental/vision benefits
• Flex Spending Account
• Company provided short-term disability and life insurance
• Commuter benefits
• Paid Time Off (PTO)
• 11 Paid holidays

Company Overview