[Remote] Program Manager, Leaves & Accommodations

Note: The job is a remote job and is open to candidates in USA. WelbeHealth serves vulnerable seniors through a participant-focused healthcare mission. The Program Manager will lead the strategy, administration, compliance, and continuous improvement of the organization’s leave and accommodation programs, while managing vendors, complex cases, cross-functional partnerships, and scalable processes for a multi-state workforce.

Responsibilities

• Own and lead WelbeHealth’s leave of absence programs, including FMLA, ADA, parental leave, personal leave, workers’ compensation coordination, paid family leave, and related accommodations, refining the end-to-end leave and reentry experience to support employees through critical life events with empathy, clarity, and consistency
• Develop and execute a long-term leave management strategy focused on compliance, operational efficiency, employee experience, and scalability
• Serve as the escalation point for complex or sensitive leave and accommodation matters
• Manage vendor relationships, service-level expectations, audits, escalations, and performance reviews to ensure high-quality service delivery
• Ensure compliance with all applicable federal, state, and local leave and accommodation laws, including FMLA, ADA, PWFA, CFRA, HIPAA, and workers’ compensation regulations
• Monitor legislative changes and assess organizational impact, recommending updates to policies, practices, and training as needed
• Maintain complete and accurate leave and accommodation records in accordance with legal and organizational requirements

Skills

• Minimum of five (5) years of progressive experience in leave administration, disability management, accommodations, or related HR programs, including experience managing complex cases in a multi-state environment
• Minimum of three (3) years of experience leading programs, projects, or teams with demonstrated ability to influence cross-functional stakeholders and drive process improvements
• Strong knowledge and practical application of federal and state leave and disability laws, including FMLA, ADA, PWFA, CFRA, HIPAA, and paid family leave programs
• Familiarity with California statutory leave and disability programs required
• Experience overseeing third-party leave administrators and vendor relationships
• Bachelor's degree in human resources, business, or related field preferred; equivalent experience considered
• Experience administering or coordinating workers' compensation claims preferred
• HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR, CLMS) preferred

Benefits

• Medical insurance coverage (Medical, Dental, Vision)
• 17 days of personal time off (PTO)
• 12 holidays observed annually
• 6 sick days
• 401K savings + match
• Bonus

Company Overview