[Remote] Program Manager, Operations

Note: The job is a remote job and is open to candidates in USA. AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. As the Program Manager, you will lead and manage the portfolio of strategic projects, ensuring successful client implementations and high-quality program delivery.

Responsibilities

• Develop and execute enterprise-wide program strategies, ensuring alignment with AffirmedRx and clients overall goals and objectives
• Lead the planning, execution, and delivery of a portfolio of projects, ensuring they are completed on time, within scope, and with high quality
• Define program goals, objectives, and success criteria in collaboration with stakeholders and management
• Establish and maintain program governance, including communication plans, and reporting mechanisms
• Develop and maintain a detailed program plan, including timelines, resources, budgets, and milestones
• Ability to think strategically while also being able to tactically deliver results
• Executive level presence and problem-solving skills
• Lead through influence, managing cross-functional project teams, providing direction, guidance, and support to ensure project success
• Monitor and manage program risks, issues, and dependencies, implementing mitigation strategies as needed
• Collaborate with internal stakeholders to ensure project plans are coordinated effectively
• Monitor program progress and performance metrics, providing regular updates and status reports
• Ensure effective communication and collaboration among project teams and stakeholders
• Facilitate decision-making processes and issue resolution to keep projects and the program on track
• Identify opportunities for process improvements and optimization within the program
• Foster a culture of collaboration, innovation, and continuous improvement within the program
• Bring a wealth of Program and Project management experience in Managed Care, PBM, or Healthcare to the role
• Leverage experience to make informed decisions, navigate implementation challenges, and contribute to the organization's strategic direction

Skills

• Bachelor's degree in a relevant field (Business, Project Management, etc.) or equivalent work experience
• 8+ years industry experience in Managed Care or Pharmacy Benefits Management
• Excellent communication skills
• Experience within a Project Management Office and/or Client Implementation team
• Proven experience in program management, successfully overseeing and delivering complex programs and initiatives
• Strong understanding of project and program management methodologies, tools, and best practices
• Excellent interpersonal skills with clear and concise communication with the ability to foster a collaborative work environment
• A high level of judgment, analytical ability and creativity in investigating problems that require original and innovative solutions
• A proactive can-do attitude, along with a strong capacity for empathy, emotional intelligence, and an inherent sense of curiosity
• Ability to work collaboratively with cross-functional teams, internal and external
• Willingness and ability to travel (20%-25%)

Benefits

• Health, dental, vision and other benefits

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