[Remote] Program Manager, Product Management
Note: The job is a remote job and is open to candidates in USA. ECI Software Solutions is seeking a Program Manager to provide Product Management leadership across strategic, large-scale initiatives. The role manages project progress, status reporting, milestones, risks, governance, and cross-functional accountability while translating complex project details into decision-ready insights for executives and stakeholders.
Responsibilities
- Manage and support key large-scale product projects. Actively manage progress on the organization's strategic product initiatives including product modernization, AI/ML integration, and other transformational, multi-quarter projects as examples, partnering closely with product owners and project teams to keep work moving against plan
- Own status reporting to leadership. Build and maintain accurate, timely, executive-ready status reports and dashboards for key projects, giving leadership a clear, consolidated view of progress, milestones, budget/resourcing status, and delivery timelines across the portfolio
- Track project health and key metrics. Define and monitor the milestones, KPIs, and success metrics for each large-scale initiative, translating detailed project activity into concise, decision-ready insight for leadership and flagging projects that are off track
- Identify and escalate risks and issues. Proactively identify risks, issues, blockers, and cross-team dependencies threatening a project's scope, schedule, or quality; maintain a clear view of open items and escalate to leadership with recommended paths forward
- Run project governance and cadence. Establish and facilitate a regular cadence of project reviews and checkpoints with project teams and leadership ensuring each key initiative has a consistent forum for reporting progress, making decisions, and resolving blockers
- Drive accountability across project teams. Hold project owners and cross-functional contributors (engineering, design, product marketing, product management, sales, customer success) accountable to committed timelines and deliverables, following up on action items and unresolved issues between checkpoints
- Communicate with stakeholders. Tailor communication of project status and impact for different audiences, from individual project teams to senior executives, keeping stakeholders informed and aligned throughout each initiative's lifecycle
- Support prioritization and planning. Provide leadership with the visibility needed to make informed trade-off and sequencing decisions across the portfolio of large-scale initiatives, based on current progress, risk, and resourcing
Skills
- • Bachelor's degree in Business, Computer Science, Engineering, a related field, or equivalent practical experience
- • 3–5 years of program or project management experience
- • Demonstrated experience managing and reporting on the progress of strategic projects from initiation through delivery
- • Hands-on proficiency using AI tools for program management and reporting
- • Utilization and integration of AI in daily workflows
- • Proven ability to build clear, accurate, executive-level status reports and dashboards and to present project progress confidently to senior leadership
- • Experience identifying, tracking, and escalating project risks, issues, and dependencies, and driving resolution with cross-functional teams
- • Experience establishing and running project governance cadences (e.g., steering committees, project reviews, checkpoint meetings)
- • PMP certification; PgMP
- • Experience managing large-scale, complex, or transformational initiatives in a software/SaaS or technology environment
- • Experience in a large, multi-product software organization or a portfolio shaped by mergers and acquisitions, where products operate with a high degree of autonomy
- • Familiarity with ERP or vertical-market/industry-specific software
- • Experience working within or alongside a Product Management organization with product roadmaps and release processes
- • Experience presenting project updates to senior executive audiences
Company Overview
Company H1B Sponsorship