[Remote] Program Manager, Rater & API Strategy

Note: The job is a remote job and is open to candidates in USA. Porch Group is a vertical software and insurance platform focused on helping homebuyers move, maintain, and protect their homes. The Rater & Agency Integration Program Manager owns the strategy, roadmap, and partner relationships for comparative rater and agency integrations, driving product launches, API migrations, integration performance, and new business growth. The role coordinates engineering, product, underwriting, distribution, sales, and external partners to optimize connectivity and rate competitiveness.

Responsibilities

• Own the roadmap and drive execution for getting new products, states, and brands live on comparative rater platforms (EZLynx, PL Rater, Bolt, and similar) in a timely fashion, treating launch speed as a direct driver of new business growth
• Serve as the primary point of contact for all rater and direct-agency integration issues, escalations, and migration requests — triaging, prioritizing, and driving them to resolution across engineering, product, and distribution
• Own the strategy and roadmap for migrating comparative raters and large directly-integrated agencies from point-to-point connections onto the Gateway API, sequencing migrations by business impact, technical readiness, and risk
• Partner with the API Product Manager and Engineering Manager to translate launch and migration roadmaps into scoped, sequenced engineering work, ensuring requirements reflect real-world rater and agency workflows
• Work closely with Distribution leaders to align launch and migration timing, minimize disruption to active business, and coordinate communication with external partners
• Run regular, proactive relationship touchpoints with rater partners and large directly-integrated agencies to surface pain points ahead of escalation, negotiate timelines, and identify opportunities to expand or improve connectivity
• Join National Partner calls as the technical face of the team — partnering with partner engineers and product teams, and presenting directly to agents, to ensure the best eligible rate is being displayed
• Define and track program-level KPIs including time-to-live, migration velocity, integration uptime, quote volume, conversion, discount capture rate, rate leakage, and escalation resolution time, reporting progress and risk to leadership
• Own and maintain the project plan, timelines, and communications around integrations, performance, and risks/issues
• Audit how connected raters and agencies structure and submit data (fields, defaults, optional attributes) to identify mis-mapped or missing data that suppresses eligible discounts or defaults to a worse rate, and drive fixes with partners and engineering
• Partner with Product and Underwriting to stay current on rating-rule, discount, and eligibility changes, and ensure they are reflected correctly across rater and Gateway integrations
• Build monitoring and reporting to flag quotes or integrations where data-quality or mapping issues are suppressing rate competitiveness, and proactively alert Sales/Distribution when a change is detected
• Establish governance and onboarding standards so new comparative raters or large agencies connect directly to the Gateway API going forward, preventing future integration sprawl
• Identify and advise leadership on strategic opportunities within the rater and direct-agency network, including new integration patterns, competitive gaps, and growth opportunities

Skills

• 7+ years of experience in program management, integration program management, or partner/vendor program management, ideally spanning both technical and business stakeholder groups
• Direct experience with comparative rater platforms (e.g., EZLynx, PL Rater, TurboRater/ITC, Bolt, or similar) and launching new products, states, or carriers/brands on them
• Experience with agency connectivity, API gateway, or system migration programs — including migrating point-to-point or system-specific integrations to a centralized API or gateway model
• Experience serving as the primary point of contact for external technical escalations, with demonstrated ability to triage, prioritize, and drive issues to resolution across teams
• Working knowledge of API integration patterns (REST, SOAP, gateway/proxy architectures) sufficient to partner credibly with engineering without needing to be hands-on with implementation
• Strong program governance skills: roadmapping, dependency management, KPI definition, and cross-team risk escalation
• Demonstrated ability to build prioritization frameworks and communicate tradeoffs clearly to executive stakeholders, especially when launch speed and integration health compete for the same resources
• Insurance industry experience (P&C, agency distribution, comparative rating, or carrier integrations) required
• Excellent written and verbal communication skills, with comfort presenting recommendations to senior leadership and negotiating directly with agents, rater partners, and agency partners
• Comfort partnering directly with a partner's engineers to dig into submitted data and rating logic — not just confirming a connection is technically live — to improve competitive rate outcomes
• Experience partnering with Sales or Business Development teams on scoping, feasibility, and technical credibility in front of a prospective partner
• At this time, Porch Group does not consider applicants from the following states or jurisdictions for Remote positions: Alaska, Delaware, Hawaii, Mississippi, Nebraska, Montana, New Hampshire, West Virginia, or the District of Columbia

Benefits

• Remote workplace arrangement
• Eligible to receive long-term incentive awards, subject to program guidelines and approvals.
• Comprehensive coverage for health, life, and financial wellbeing.
• Three Medical plan options, two Dental plan options, and a Vision plan.
• Critical Illness, Hospital Indemnity and Accident plans offered on a voluntary basis.
• Pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
• Company-paid Basic Life and AD&D, Short and Long-Term Disability benefits.
• Voluntary Life and AD&D plans.
• Traditional and Roth 401(k) plans with a discretionary employer match.
• Employer-paid Supportlinc wellbeing program providing employees and their families access to on-demand guided meditation and mindfulness exercises, mental health coaching, clinical care, and online access to confidential resources including will preparation.
• LifeBalance, a free resource for employees and their families, offering year-round discounts on gym memberships, travel, appliances, movies, pet insurance, and more.
• Flexible paid vacation.
• Company-paid holidays, typically nine per year.
• Paid sick time.
• Paid parental leave.
• Identity theft program.
• Travel assistance.
• Fitness and other discount programs.

Company Overview