[Remote] Program Manager, SGS Program Management

Note: The job is a remote job and is open to candidates in USA. Gainwell Technologies is a healthcare technology company that helps organizations improve business operations and make healthcare work better. The Program Manager will manage government client relationships, oversee service delivery and contract performance, coordinate projects and implementations, monitor budgets and program progress, and support issue resolution and team leadership.

Responsibilities

• Build and manage client relationships, with support from the Program Director, to ensure client satisfaction and successful delivery of services
• Partner with clients and internal teams to design project approaches, develop implementation plans, and ensure program requirements and deliverables are met
• Oversee contracts, assigned products/services, special projects, timelines, risks, issues, and overall program progress
• Prepare, review, and maintain client deliverables, status reports, program documentation, and communications to support client needs and requirements
• Monitor and report progress toward business goals, budget expectations, revenue targets, milestones, and commitments to leadership
• Identify and resolve significant issues impacting program productivity and support the development of solutions that may create additional or unique project outcomes
• Provide leadership, guidance, and work direction to less experienced personnel, as needed

Skills

• Bachelor's degree with 3-5 years of relevant experience, or 7+ years of relevant work experience without a bachelor's degree
• Advanced Excel skills required, including experience with formulas, pivot tables, and Microsoft applications
• Strong written and verbal communication skills, including the ability to communicate effectively with clients and internal stakeholders
• Ability to work independently, manage multiple priorities, shift between tasks quickly, and meet deadlines in a fast-paced environment
• Creative problem-solving skills with the ability to manage medium-sized projects and work effectively in a team environment
• Leadership skills to train, guide, and mentor less experienced personnel as needed; potential for after-hours work may be required
• This is a fully remote position within the United States; candidates must be able to work Eastern or Central time zone hours
• Occasional travel may be required, up to 10%
• Experience with State Medicaid, Third Party Liability, or Program Integrity preferred

Benefits

• Fully remote position within the United States; candidates must be able to work Eastern or Central time zone hours.
• All salaried, full-time candidates are eligible for our generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• A variety of leadership and technical development academies to help build your skills and capabilities.
• Opportunity to add to your technical credentials and certifications.
• Learning and career development opportunities.

Company Overview

Company H1B Sponsorship