[Remote] Program Manager, Strategy & Operations (Remote)

Note: The job is a remote job and is open to candidates in USA. Aledade is a healthcare company focused on empowering independent primary care. The Program Manager, Strategy & Operations will lead the execution and performance management of the Annual Operating Plan and Objectives and Key Results, facilitate planning cycles, prepare business reviews, and drive cross-functional alignment.

Responsibilities

• Drive Accountability: Own the end-to-end performance management of AOP Objectives and Key Results, ensuring owners are empowered and accountable for delivering on their targets
• Maintain Operational Tempo: Act as the heartbeat of the AOP, ensuring consistent progress through proactive follow-ups, closing feedback loops, and keeping cross-functional workstreams on schedule
• Surface & Mitigate Risk: Early-identify systemic risks or operational blockers to OKR success; partner with teams to develop mitigation strategies and escalate critical issues to leadership to ensure a path forward
• Lead Planning Cycles: Facilitate the departmental annual planning process and mid-year (2H) adjustments, ensuring departmental goals remain ambitious yet realistic
• Continue to Build the Playbook: Continuously refine and document the AOP Playbook at Aledade, codifying best practices to make each planning cycle more efficient and predictable than the last
• QBR Preparation: Partner with department Ops Leads to prepare high-quality materials and narratives for Quarterly Business Reviews (QBRs), ensuring a data-driven story of progress and challenges
• Stakeholder Management: Build deep, trust-based relationships across the organization to facilitate honest discussions regarding progress, resource gaps, and cross-departmental dependencies
• Early Alignment Integration: Act as the "glue" between departments, ensuring that initiatives have early and consistent alignment with Analytics, Field, and Product stakeholders
• Cross-Functional Bridge: Serve as the central point of contact to ensure that changes in one department’s roadmap are communicated and reconciled with the broader AOP

Skills

• 5+ years progressive experience in operations, strategy, program management or consulting
• Bachelor's degree or equivalent work experience
• Proven ability to build strong relationships, influence without authority, and effectively collaborate with cross-functional teams, including senior leaders
• Demonstrated experience in managing projects, tracking performance, and driving execution in a complex environment
• Ability to think critically, identify issues, and develop actionable strategic solutions
• Exceptional written and verbal communication skills, with the ability to clearly articulate complex information to diverse audiences and influence stakeholders
• Self-motivated, with a strong sense of ownership and accountability for outcomes
• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required
• Master's degree preferred

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
• Robust time-off plan (21 days of PTO in your first year)
• Two paid volunteer days and 11 paid holidays
• 12 weeks paid parental leave for all new parents
• Six weeks paid sabbatical after six years of service
• Educational Assistant Program and Clinical Employee Reimbursement Program
• 401(k) with up to 4% match
• Stock options

Company Overview

Company H1B Sponsorship