[Remote] PROGRAM MANAGER, TECHNICAL ASSISTANCE
Note: The job is a remote job and is open to candidates in USA. OCHIN, Inc. is a nonprofit healthcare innovation organization that provides clinical insights and tailored technologies to expand patient access and improve care for rural and medically underserved communities. The Program Manager, Technical Assistance leads strategic programs, manages stakeholder relationships and governance, provides technical assistance, oversees grant compliance, and uses data to optimize programs and member outcomes.
Responsibilities
- Program Leadership & Execution: Lead the full lifecycle of strategic programs—from scoping and planning to execution and optimization—ensuring alignment with OCHIN’s mission and organizational goals
- Stakeholder Engagement & Communication: Build and maintain strong relationships with internal teams, executive leadership, and external partners. Serve as the primary point of contact for program inquiries and regularly communicate progress, outcomes, and roadmaps
- Project & Program Governance: Apply advanced project management techniques to prioritize tasks, manage resources, mitigate risks, and uphold program governance, quality standards, and customer satisfaction
- Data-Driven Strategy & Continuous Improvement: Use data and analytics to guide program direction, improve deliverables, and enhance member experience. Identify opportunities to increase adoption and optimize tools, technologies, and processes
- Organizational Alignment & Brand Stewardship: Stay informed on industry trends, regulatory requirements, and internal services. Promote a member-centric culture and uphold OCHIN’s brand integrity through consistent use of tools, documentation, and knowledge-sharing practices
- Other duties as assigned
Skills
- Proven leadership and team management capabilities, with the ability to motivate and guide cross-functional teams
- Excellent communication and interpersonal skills to effectively engage with diverse stakeholders
- Strong analytical and problem-solving skills to support strategic decision-making
- Experience in budgeting and financial management to ensure program sustainability and resource alignment
- Demonstrated success in stakeholder engagement and relationship management across internal and external partners
- Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment
Benefits
- Opportunity to continuously grow your skills and do meaningful work
- Healthy work-life balance and opportunity for professional advancement
- Remote work from home
Company Overview