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[Remote] Project Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. OSG is seeking a Project Manager to establish delivery structure, governance standards, and visibility across multi-team initiatives. The role administers Azure DevOps, runs SAFe ceremonies and cadence, manages schedules and dependencies, develops KPI reporting, plans capacity, coordinates stakeholders, and oversees change and release management.

Responsibilities

  • Administer and architect Azure DevOps. Go beyond using boards to structure them: establish Epic/Feature/Story hierarchy, configure ticket types and workflows, and enforce the governance standards that keep work visible and traceable
  • Run the SAFe cadence. Facilitate PI Planning, sprint ceremonies, and Agile Release Train rituals with working fluency in SAFe structure. Close the gap when teams are nominally "doing SAFe" but not following ART cadence in practice
  • Build and maintain the schedule. Sequence multi-team work, map dependencies across groups, and surface critical-path items before they become blockers
  • Design KPIs and reporting. Build the metrics and dashboards (Power BI or equivalent) that connect delivery data to our revenue reporting and broader KPI framework, and make status legible to leadership at a glance
  • Plan capacity at the sprint and PI level. Model resource load across teams and proactively flag capacity gaps before anyone has to ask
  • Coordinate across functions. Partner with Implementation, Technology, and cross-functional stakeholders to keep handoffs clean and ownership unambiguous
  • Own change and release management. Manage RFC/PCR-heavy workstreams, shepherd client-facing deployments through the right approvals, and escalate for new processes where existing paths don't fit
  • Drive continuous improvement. Apply lessons learned, close process gaps as we refine new implementation standards, and keep improving processes that already "work" when you see a better way

Skills

  • • Demonstrated experience administering and configuring Azure DevOps, including board structure, work item hierarchy, and process templates, not just day-to-day ticket usage
  • • Working fluency in the SAFe framework: PI Planning, Agile Release Train structure, and Agile ceremonies and cadence
  • • Proven project scheduling and dependency mapping across multiple teams, including critical-path identification
  • • Experience designing KPIs and building reporting in Power BI or an equivalent BI/reporting tool
  • • Sprint- and PI-level resource and capacity planning experience
  • • Strong cross-functional stakeholder coordination across technical and client-facing groups
  • • Working knowledge of change and release management process (RFC/PCR or comparable change-control frameworks)
  • • A track record of continuous improvement, refining processes and standards rather than simply maintaining them
  • • SAFe certification (SAFe Agilist, SAFe Scrum Master, or Release Train Engineer) or PMP/PMI-ACP
  • • Experience standing up a PMO function, governance model, or delivery standards from scratch
  • • Background supporting client-facing implementation or delivery teams in a software or services environment
  • • Familiarity with reporting delivery metrics against revenue or commercial KPI frameworks

Benefits

  • Health Insurance (EPO & HRA options)
  • Dental Insurance
  • Vision Insurance
  • Short & Long Term Disability
  • Flexible Spending Accounts
  • Life Insurance
  • Accident & Critical Illness Insurance
  • Company 401(k) Matching Contribution
  • Paid Time Off (PTO)
  • Employee Assistance Program (EAP)

Company Overview

  • OSG delivers print and digital customer communication solutions. It was founded in 1992, and is headquartered in Carol Stream, Illinois, USA, with a workforce of 501-1000 employees. Its website is https://osgconnect.com.
  • Company H1B Sponsorship

  • OSG has a track record of offering H1B sponsorships, with 1 in 2023, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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