[Remote] Project Manager

Note: The job is a remote job and is open to candidates in USA. Harnham is recruiting for a well-established consumer subscription business in the media and entertainment sector. The Project Manager will lead pricing and packaging business cases, evaluate content and network decisions, interpret diverse customer and market data, and provide evidence-based recommendations to senior stakeholders. The role will collaborate with pricing, planning, and commercial strategy teams to improve package performance and customer outcomes.

Responsibilities

• Lead and support end-to-end packaging and pricing business cases, including market sizing, hypothesis development, commercial evaluation, and test recommendations
• Own recurring add/drop content and network decision-making, balancing cost, customer engagement, churn risk, and competitive positioning
• Translate complex programming and content economics into clear consumer packaging recommendations
• Interpret market research, pricing analysis, customer surveys, UX insights, contact centre signals, and churn analysis to develop decision-ready viewpoints
• Challenge assumptions, evaluate alternative scenarios, and provide evidence-based recommendations to senior stakeholders
• Collaborate closely with pricing, planning, and commercial strategy teams to optimise package performance and customer outcomes

Skills

• Remote (Must be US Based)
• Strong experience in pricing strategy, commercial strategy, packaging strategy, or related analytical functions
• Advanced Excel and spreadsheet modelling skills, including pricing scenarios, sensitivity analysis, and market sizing
• SQL proficiency with the ability to query, extract, validate, and analyse data independently
• Strong data interpretation and visualisation capabilities using tools such as Tableau, Power BI, or similar platforms
• Experience working with customer, survey, behavioural, churn, or operational datasets to support strategic decision-making
• Excellent communication and storytelling skills, with the ability to translate analysis into clear PowerPoint presentations and recommendations
• Strong understanding of subscription-based consumer businesses, ideally within pay TV, streaming, telecommunications, or digital media environments
• Ability to navigate complex commercial trade-offs and influence stakeholders through insight-led thinking
• Exposure to Databricks, Python, R, AI-enabled market intelligence tools, media measurement platforms, or test-and-learn methodologies would be advantageous

Benefits

• Remote (Must be US Based)

Company Overview