[Remote] Project Manager
Note: The job is a remote job and is open to candidates in USA. Miva, Inc. is a leading eCommerce software company dedicated to empowering enterprise merchants and agencies. They are seeking a Project Manager to own a high-volume portfolio of customer-facing projects, ensuring seamless execution and client satisfaction.
Responsibilities
- Lead 25 to 50+ concurrent, cross-functional projects from inception to completion
- Translate Statements of Work (SOWs) into actionable project plans, milestones, and dependencies
- Serve as the primary client contact, guiding deliverables, timelines, and enforcing accountability with executive level client contacts
- Run structured updates, routine meetings, and handle conflict or escalations smoothly
- Monitor team capacity, resolve scheduling conflicts, and manage project pacing
- Track project risks, handle scope adjustments, and re-forecast timelines as needed
- Monitor budget burn rates, track project hours, and maintain accurate PM system records
- Maintain scalable delivery templates while ensuring all deliverables meet QA standards and there is alignment with the agreed scope
- Track active project metrics and conduct post-project reviews for continuous improvement
Skills
- 4+ years of experience managing customer-facing projects in a Professional Services, web development, SaaS, eCommerce, agency environments
- Experience managing high volumes of concurrent projects in a Professional Services or SaaS environment
- Solid skills in scoping, scheduling, risk management, and customer conflict resolution
- Ability to create project plans from SOWs and manage through execution in a high-volume services delivery environment
- Experienced user of project management and AI tools such as Wrike, Asana, Claude, or similar
- PMP or CSM certification
- Experience with Salesforce
- Familiarity with eCommerce platforms or integration
Benefits
- Fully remote company
- Unlimited PTO
- Maternity/Paternity leave
- Medical/Dental/Vision/FSA/Life
- 401k with company match
- Flexible work schedule
Company Overview