[Remote] Project Manager, Implementation Services
Note: The job is a remote job and is open to candidates in USA. Optum is a global healthcare organization that uses technology to help people live healthier lives and improve health outcomes. The Project Manager will lead customer-facing radiology and cardiology software implementations from kickoff through go-live and closure, coordinating cross-functional teams, managing project risks and deliverables, and maintaining stakeholder relationships.
Responsibilities
- Lead multiple concurrent customer implementation projects from initiation through go-live and transition to support
- Develop and maintain detailed project plans, schedules, risk registers, issue logs, and communication plans
- Serve as the primary point of contact for customer project stakeholders
- Coordinate activities across technical, clinical, operational, and business teams
- Facilitate project kickoff meetings, status reviews, executive updates, risk reviews, and go-live planning sessions
- Monitor project scope, schedule, milestones, dependencies, and deliverables
- Identify and escalate implementation risks, issues, and scope changes
- Drive accountability across project teams to ensure commitments and milestones are achieved
- Manage project documentation and implementation artifacts in accordance with PMO standards
- Support customer readiness activities, testing, training coordination, go-live planning, and project closure
- Build strong working relationships with customer leadership, operational teams, and executive stakeholders
- Contribute to process improvement initiatives and implementation best practices
- Deliver clear and concise project updates to both customer and internal leadership teams
- Accurate revenue forecasting
Skills
- 3+ years of implementation project management experience
- Experience leading customer-facing software, technology, healthcare, infrastructure, ERP, SaaS, or enterprise system implementations
- Experience managing project scope, schedule, budgets, risks, dependencies, and stakeholder communications
- Experience developing and maintaining project schedules and implementation plans
- Proficiency with Smartsheet, Microsoft Project, Excel, PowerPoint, Visio, SharePoint, or equivalent project management tools
- Demonstrated success managing cross-functional project teams and multiple concurrent projects
- Proven solid facilitation, presentation, verbal, and written communication skills
- Proven ability to operate independently in a fast-paced environment with limited direction
- Proven ability to travel up to 25% or less as required
- PMP certification
- Healthcare information technology implementation experience
- Experience supporting hospitals, health systems, imaging centers, or clinical organizations
- Knowledge of healthcare workflows and clinical operations
- Familiarity with radiology, cardiology, PACS, RIS, VNA, DMS, EMR/EHR, or related healthcare systems
Benefits
- Product and implementation methodology training will be provided.
- Career development opportunities.
- Remote work from anywhere within the U.S. for U.S.-based hires.
- Development for other roles you may be interested in.
Company Overview
Company H1B Sponsorship