[Remote] Project Manager, Services

Note: The job is a remote job and is open to candidates in USA. Lumin Digital provides cloud-native digital banking solutions for credit unions and banks. The Project Manager manages concurrent client projects involving platform enhancements, integrations, and consulting services, while also supporting internal cross-functional initiatives. The role coordinates schedules, resources, stakeholders, vendors, status reporting, and risk mitigation to ensure successful delivery and client satisfaction.

Responsibilities

• Facilitate deliveries of Lumin Digital’s online banking platform and ancillary products and services
• Manage a portfolio of concurrent small to medium-scale projects for existing clients across various scopes and timelines
• Create and manage project schedules, work plans, and resource coordination
• Consult with clients to understand requests and turn these requests into actionable items
• Coordinate with internal teams, partners, and vendors to facilitate the implementation of their products and services
• Provide proactive status reporting and risk mitigation strategies to all stakeholders
• Contribute to knowledge sharing within the Professional Services team
• Assemble and lead status meetings for key stakeholders
• Perform other duties as assigned

Skills

• •Bachelor's degree in Business, Technology, or a related field, or equivalent combination of education and experience•
• • Four (4) years of project management experience, preferably in financial technology or enterprise software implementation
• • Experience leading implementations for financial institutions
• • Experience working in the Information Technology and/or Financial Technology industry
• • Proficiency with project planning and project management tools such as Gantt charts and Kanban boards
• • Demonstrated ability to develop detailed work plans, schedules, and status reports
• • Exceptional verbal and written communication skills to facilitate clear and effective interactions with internal and external stakeholders
• • Strong problem-solving and analytical abilities to identify challenges and implement prompt, effective solutions
• • Commitment to understanding and addressing client needs, ensuring high levels of satisfaction throughout project lifecycles
• • Proven ability to manage multiple complex projects simultaneously while maintaining focus on timely and successful delivery
• • Leadership skills to motivate team members and drive the achievement of project goals
• • Minimal, generally 12 days or less per year, ~2X team get togethers a year

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Flexible PTO
• 12 paid holidays
• Paid sick leave
• Paid parental and family leave
• Lifestyle spending account
• Tuition reimbursement
• Cell phone stipend

Company Overview