[Remote] Project Manager, Technology Services

Note: The job is a remote job and is open to candidates in USA. ReSource Pro is an insurance-focused provider of workflow optimization, data and technology services, and strategic operating model transformation. The Project Manager, Technology Services will lead client-facing software implementation and related projects, coordinating cross-functional teams, managing plans, budgets, timelines, risks, and client relationships. The role also requires providing status updates, resolving escalations, and fostering collaborative project environments.

Responsibilities

• Develop detailed project plans, including scope, timelines, deliverables, and resource allocation, ensuring alignment with client expectations
• Lead project teams from initiation through delivery, driving adherence to budget, timelines, and quality standards
• Monitor project scope and risk, proactively identifying, escalating, and resolving issues that could impact schedule, cost, or performance
• Serve as the primary day-to-day point of contact for assigned clients, building strong relationships from analyst to executive level
• Provide clear, timely, and transparent status updates, managing expectations and addressing escalations to maintain client confidence
• Foster a respectful, collaborative, and solution-oriented team environment

Skills

• Bachelor's degree in Computer Science, Software Engineering, IT, or a related field
• 10+ years of relevant experience in software implementation or program/project management within IT/software delivery environments; P&C insurance experience preferred
• Proficiency in MS Project and project management tools (ClickUp preferred)
• Knowledge of policy administration, claims management, and vendor solutions (Insurity, Majesco, Guidewire, Duck Creek, etc.)
• Strong leadership skills, with the ability to influence without direct authority
• Excellent written and verbal communication skills
• Comfortable working both independently and in a team-oriented, collaborative environment, adapting to shifting priorities and timelines
• Ability to travel domestically up to 25% of the time
• Technological proficiency – able to learn, utilize, and navigate a variety of external and internal systems
• All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration
• PMP certification preferred, but not required

Benefits

• Annual bonus eligibility
• 100% paid employee health insurance available on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• Remote positions are Internet stipend-eligible
• 401k with employer match, vested on Day 1
• HSA/FSA available
• Long Term and short-term disability employer-provided
• Generous PTO plan with paid holidays + floating holidays
• Development and growth opportunities
• Comprehensive wellness program and prioritization of employee health

Company Overview