Remote Provider Maintenance Administrative Assistant - REMOTE
Full-time Description Please note: At this time, we are not accepting or considering applicants residing in California (CA), New York (NY), or Hawaii (HI). Reporting to the Bill Review Team Lead, the Provider Maintenance Administrative Assistant is responsible for accurately resolving any medical bills requiring providers/ vendors to be added as well as additional tasks as assigned. This position is high data entry working in multiple systems. Work Specifics: Full-time, Non-exempt position, work remotely, Monday through Friday 7am - 4:00 pm local time. Job responsibilities will include, but are not limited to:
- Accurately and appropriately analyze medical bills and make recommendations and solutions based on the review of provider information what is needed to process a medical bill.
- Review and verifies the correct provider information for medical bill is utilized, added, or modified within the BR system.
- Follow-up with customer regarding the provider files and validation of medical provider data.
- Protect system integrity: monitoring and correcting duplications and inaccurate/outdated data.
- Communicate with medical providers to obtain needed information and resolve bill-specific issues.
- Communicate directly with clients, offering excellent customer service by responding to and answering their questions quickly and professionally.
- Other duties as assigned.
Pay & Perks
- Pay: $16-18/hr DOE and location
- Medical, Dental and Vision insurance
- 401K
- Paid Time Off
- Paid Holidays
- Monthly Internet Stipend
Requirements
- High School Diploma required, some college or college degree preferred
- 2+ years of office experience
- Excellent Written and Oral Communication & Interpersonal Skills
- Strong Organization Skills
- High comfort level with computers and computer programs (MS Word, MS Excel, Email)
- Ability to meet deadlines in a high pressure, time sensitive environment
- Ability to lift to 20 lbs.
Physical Requirements: Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.
- Requires DSL, fiber, or cable internet connection from home 100 Mbps preferred or better.
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