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[Remote] QA Engineer

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Sound Decisions is a growing technology company in the FinTech and e-commerce space, building secure software solutions. They are seeking a QA Engineer to lead quality assurance across software products, ensuring reliable, high-quality experiences for customers.

Responsibilities

  • Own and evolve the overall QA strategy, including manual, regression, exploratory, and automated testing approaches
  • Design and execute test plans for new products, enhancements, and existing functionality to validate quality, usability, and reliability
  • Lead a shift-left quality mindset by participating early in planning, refinement, and requirements discussions so issues are identified before release
  • Identify, document, prioritize, and track defects with enough detail for engineering teams to reproduce, isolate, and resolve issues quickly
  • Retest resolved defects and partner with developers to confirm fixes fully address root causes and edge cases
  • Build robust coverage across happy path, non-happy path, and true edge-case scenarios
  • Drive adoption and expansion of test automation, including integrating automated tests into delivery workflows and CI/CD practices where appropriate
  • Provide recommendations to improve regression coverage, test efficiency, tooling, and overall quality processes
  • Monitor and report on issue trends, testing progress, quality risks, and resolution metrics to support better planning and decision-making
  • Partner cross-functionally with product, engineering, implementation, support, and customers to ensure test plans reflect real-world usage and business impact

Skills

  • 5+ years of experience in software quality assurance, including API-driven and non-API software environments
  • Experience leading or coordinating QA efforts, with the judgment to balance hands-on testing work and process improvement
  • Strong FinTech and e-commerce domain knowledge
  • Strong test planning, exploratory testing, regression testing, and defect management skills
  • Strong problem-solving ability with excellent attention to detail and the ability to investigate issues from multiple perspectives
  • Ability to move comfortably between detailed issue analysis and higher-level process design
  • Experience with Jira or similar issue-tracking tools
  • Strong communication skills, including the ability to explain technical issues, quality risks, and tradeoffs to technical and non-technical stakeholders
  • Ability to work independently and collaboratively in a fast-paced environment
  • Experience with automated testing tools and test automation frameworks
  • Familiarity with version control systems such as Git
  • Experience working in CI/CD environments and using quality metrics to improve release confidence
  • Experience working directly with customers or customer-facing teams to validate real-world workflows

Company Overview

  • Sound Decisions is an internet service-based company. It was founded in 2017, and is headquartered in Tustin, California, USA, with a workforce of 51-200 employees. Its website is http://www.sounddecisions.co.
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