[Remote] Relocation Operations Lead
Note: The job is a remote job and is open to candidates in USA. Flint is transforming American healthcare by connecting international healthcare professionals with hospitals offering Green Card sponsorship. The Relocation Operations Lead will build and scale the relocation function, manage the Operations Associates team, develop operational systems and dashboards, and support nurses through their relocation and onboarding.
Responsibilities
- Manage and coach the Operations Associates team – day-to-day guidance, performance feedback, onboarding, and training
- Own the end-to-end relocation experience – from pre-arrival planning through successful onboarding at the candidate's U.S. facility: flights, housing, transportation, local orientation
- Build the playbooks, SOPs, and dashboards – track on-time arrivals, housing placement rate, candidate satisfaction, and the KPIs that tell us the function is healthy
- Show up personally when it matters – when a nurse hits a wobble in their first weeks, you pick up and keep them supported. This part of the role doesn't delegate
- Pre-scope new facility cities – travel out ahead of candidates to understand housing, transport, and on-the-ground realities
- Partner with Account Management, Immigration, and Licensing – surface risks early, keep timelines aligned, make handoffs seamless
Skills
- 3+ years
- US citizen/visa only
- 3–6 years of professional experience in any combination of operations or program management
- You've designed or built an operational workflow, playbook, or system – not just inherited and maintained one
- Hands-on experience with data analysis or reporting – you've built dashboards, tracked KPIs, or run operational reports
- Professional experience overseeing relocation processes (e.g. executive relocation, global assignment, relocation operations etc.)
- Bachelor's degree or equivalent
- You've founded or co-founded a business, freelance practice, or side project
- Familiarity with U.S. healthcare, EB-3 immigration pathways, or BON licensing
- You've recently delivered an AI project or AI-driven operational improvement
- You have experience working in fast-pace startup environments
- You've managed or led at least one direct report
- Bachelor's degree in engineering, sciences, or business
- Remote, USA
- Domestic, at least once per month
Benefits
- Equity: Ownership stake in a Series A, Y Combinator-backed company
- Location: Remote, USA
Company Overview