[Remote] Rev Ops Analyst

Note: The job is a remote job and is open to candidates in USA. First Stop Health provides connected, whole-person virtual healthcare to employers through digital and phone-based services. The Revenue Operations Analyst will support commercial decision-making by owning reporting, maintaining clean data, analyzing business performance, supporting forecasting and planning, and improving revenue operations processes and tools.

Responsibilities

• Own recurring sales, pipeline, forecast, productivity and performance reporting
• Maintain dashboards and reporting tools, connect data from different sources and resolve data-quality issues
• Analyze pipeline, close rates, sales velocity, client performance, pricing and market segments to explain what is driving results and surface opportunities for action
• Support forecasting and planning through analysis of pipeline, productivity, capacity, territories, quotas and commissions
• Support standard pricing, guarantee, Impact Analysis and Deal Desk work within established guidelines
• Manage reporting and analysis requests from Growth and Client Success leaders with clear expectations and reliable follow-through
• Translate business needs into clear requirements for Salesforce and other Growth tools, and support testing and rollout
• Improve recurring work through better documentation, simpler processes, automation and quality controls

Skills

• 2–5 years of experience in Rev Ops, Sales Operations, Business Operations, analytics or a related role
• Strong Excel or Google Sheets skills and experience working with Salesforce
• A careful, practical approach to data: you check your work, question inconsistencies and document assumptions
• The ability to move beyond producing reports and clearly explain what the numbers mean
• Strong organization and follow-through when managing recurring deadlines and requests from multiple partners
• Clear written and verbal communication with both business and technical teams
• Curiosity, sound judgment and a desire to improve how work gets done
• A bachelor's degree or equivalent practical experience is preferred
• Preferred Experience with Gong, Apollo, Slack, Salesforce, Sigma or another business intelligence platform, SQL, pricing or Deal Desk support, and workflow automation is helpful but not required
• Healthcare or employee benefits experience is also helpful

Benefits

• Various health and medical coverage options
• Dental and vision coverage
• Disability and life coverage
• A monthly medical waiver allowance for employees who waive medical coverage
• Remote-first work environment
• Flexible paid time off, including Summer Fridays
• Employer match 401k plan
• Monthly phone stipend
• First Stop Health membership benefit providing Urgent Care, Mental Health, and Primary Care virtual care solutions from the employee's first day

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