[Remote] Sales Development Representative

Note: The job is a remote job and is open to candidates in USA. Photobooth Supply Co. is dedicated to empowering entrepreneurs and event professionals through innovative photo booth solutions. They are seeking a driven Sales Development Representative to manage inbound leads, qualify prospects, and schedule meetings with the sales team, ensuring exceptional customer engagement throughout the process.

Responsibilities

• Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a healthy pipeline of prospects
• Utilize tools like HubSpot CRM and Gong to log interactions, track lead status, and ensure accurate data management
• Quickly assess potential customers’ needs and determine their fit for our solutions based on established qualification criteria
• Escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives
• Proactively engage with leads to schedule meetings with Inside Sales Representatives
• Ensure meetings are booked efficiently, minimizing scheduling conflicts
• Provide exceptional first responses to inbound inquiries, ensuring prompt and professional communication
• Act as the face of the company in live chat interactions, addressing customer questions and guiding them to the next steps in the sales process
• Collaborate with the sales and marketing teams to refine lead qualification criteria and improve messaging
• Provide feedback to the marketing team regarding lead quality and customer inquiries to help optimize campaigns
• Learn and demonstrate an in-depth understanding of our photo booth products and services to confidently address customer questions

Skills

• Ability to make 100+ calls per day
• 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience
• Proficiency in CRM tools, particularly HubSpot CRM and Gong, for managing leads and tracking interactions
• Strong verbal and written communication skills, with the ability to connect with prospects and provide clear, concise responses
• Self-motivated, proactive, and able to work independently to meet targets
• Exceptional organizational and time management skills to balance multiple inquiries and follow-ups
• Comfortable working PST hours
• US-based candidates must live in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Tennessee, Utah, Virginia, Wyoming
• Experience in AI driven platforms and tools
• Familiarity with lead qualification frameworks such as BANT, CHAMP, or similar
• Background in customer success or support in a SaaS or technology-driven environment

Benefits

• Gold Standard Health Benefits
• 401K
• Education Stipend
• Remote Work
• Bonus Plan
• Annual Retreat
• Generous PTO and Holiday Schedule
• Quarterly Financial Meetings
• Open Book Management
• Intimate Team
• Work from Home Stipend

Company Overview