[Remote] Sales Engineer, DevOps
Note: The job is a remote job and is open to candidates in USA. Keeper Security is a fast-growing cybersecurity software company that provides zero-knowledge and zero-trust security solutions for organizations and individuals worldwide. The Sales Engineer, DevOps supports pre-sales and post-sales activities, serves as a DevOps subject matter expert, demonstrates Keeper solutions, and helps customers secure development environments, CI/CD pipelines, cloud-native infrastructure, and automated workflows.
Responsibilities
- Provide and manage pre-sales technical support for the technical sales process of Keeper products
- Work closely with the sales team to identify customer opportunities and understand their business needs
- Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
- Serve as a DevOps subject matter expert for customers, prospects and internal sales teams
- Conduct technical discovery related to software development, CI/CD pipelines, DevSecOps workflows and cloud-native environments
- Demonstrate Keeper integrations and use cases involving Jenkins, Kubernetes, Ansible, Red Hat OpenShift, GitLab and related DevOps technologies
- Collaborate with product development and engineering teams to stay updated on product features, enhancements and updates
- Address technical questions, concerns and objections during the sales process to ensure customer confidence and satisfaction
- Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals
- Stay informed about industry trends, the competitive landscape and emerging technologies relevant to the business
- Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
- Work on issues that affect design and selling success or address future concepts, products or technologies
- Establish relationships and engage with technical personnel to identify opportunities and sell Keeper Security products and services
- Ensure accurate and timely activity and issue updates in Salesforce and report to management
- Create and deliver technical product presentations and/or training sessions to channel partners and customers
- Participate as part of a sales team to achieve or exceed revenue targets
- Contribute to the execution of company objectives to achieve goals in creative and effective ways
- Ability to travel to and from customer meetings locally and nationally and rent and/or operate a vehicle on behalf of the company
Skills
- • 5+ years of experience in a pre-sales technical role such as Sales Engineer, Systems Engineer, Solutions Engineer or a similar position with a focus on Machine Identity Security and/or DevOps
- • Hands-on experience with Jenkins, Kubernetes, Ansible, Red Hat OpenShift, GitLab and other DevOps or CI/CD technologies
- • Professional background in software development, DevOps, DevSecOps, platform engineering or a related technical field
- • Strong understanding of software development lifecycles, CI/CD pipelines, containerized environments and DevOps best practices
- • Experience with scripting, APIs and automation using languages or tools such as Python, Bash or PowerShell
- • Excellent communication and interpersonal skills and a strong entrepreneurial drive
- • Strong experience with Windows and Active Directory administration and knowledge of UNIX/Linux
- • Outstanding presentation skills and the ability to build and demonstrate a high-quality product overview to both technical and executive-level audiences
- • Technical background in networking and security applications as well as cloud technologies such as AWS and Azure
- • Bachelor's degree in Computer Science, Engineering or a related field, or equivalent work experience
- • Willingness to travel up to 10%
- • Industry-recognized certifications
- • Experience with additional technologies such as Docker, Terraform, Helm, GitHub Actions or Azure DevOps
- • Exposure to identity providers such as Microsoft Entra ID and Okta
- • Experience providing solutions to and understanding the requirements of enterprise customers
- • Prior experience with cybersecurity solutions or relevant experience with PAM, IAM, secrets management or other security SaaS solutions
Benefits
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.)
- This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
Company Overview
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