[Remote] Salesforce DevOps Release Engineer

Note: The job is a remote job and is open to candidates in USA. Avalara is a cloud compliance and tax technology company. The Salesforce DevOps Release Engineer will lead release management and deployment pipelines across Salesforce, Boomi, and AWS, building CI/CD automation, release governance, monitoring, rollback procedures, and operational standards. The role will also improve deployment reliability, mentor engineering teams, and introduce AI-assisted DevOps practices.

Responsibilities

• Review and validate Salesforce, Boomi, and AWS deployment requests, ensuring you check change sets for dependency conflicts before promoting them between environments
• Develop CI/CD pipelines using Salesforce CLI, change sets, and GitLab for Salesforce deployments, alongside Terraform for AWS infrastructure provisioning
• Troubleshoot deployment failures with engineering teams and maintain automated rollback procedures to minimize production impact
• Build monitoring dashboards to ensure deployment issues are identified and addressed before they affect customers
• Establish and enforce release governance standards including approval gates, dependency checks, environment promotion criteria, and change advisory board (CAB) processes
• Define and report on important deployment metrics — deployment frequency, change failure rate, mean time to recovery (MTTR), and lead time for changes — to improve release performance
• Partner with security and compliance teams to ensure all deployments meet organizational controls, audit requirements, and regulatory standards
• Develop runbooks, deployment strategies, and operational documentation to ensure repeatability and knowledge transfer across engineering teams
• Hold standards for release quality, deployment reliability, automation across Salesforce, Boomi, and AWS environments
• Create a culture of "automation first" by eliminating manual deployment activities, reducing operational risk, and improving deployment velocity through scalable CI/CD practices
• Use data, operational metrics, and production insights — not assumptions — to improve deployment success rates, release predictability, change failure rates, and recovery times
• Simplify complex cross-platform deployment workflows into standardized, repeatable, and release processes that scale with business growth
• Establish and improve engineering guardrails, including dependency validation, release governance, automated testing, approval gates, rollback strategies, and deployment observability
• Mentor developers, integration engineers, and platform teams on DevOps best practices, release discipline, Infrastructure as Code, and to raise engineering across the organization
• Challenge existing deployment practices respectfully and driving continuous improvements that reduce technical debt, improve system reliability, and strengthen collaboration
• Stay current with modern DevOps, platform engineering, cloud infrastructure, and AI-assisted engineering capabilities, introducing practical innovations that improve developer productivity while maintaining security and governance
• Leave every deployment pipeline, release process, operational framework, and engineering standard stronger and easier to operate than before
• Identify and adopt AI-powered tools that improve deployment pipeline efficiency, such as AI-assisted code review, intelligent test selection, anomaly detection in deployment telemetry, and predictive change risk scoring
• Champion the use of AI and automation to eliminate repetitive, error-prone manual release activities. Use tools like GitHub Copilot, AI-assisted runbook generation, or LLM-driven incident summarization to accelerate engineering workflows
• Evaluate and pilot new AI-native DevOps capabilities (e.g., AI-powered observability, automated root cause analysis, intelligent rollback triggers) and bring well-reasoned recommendations to the team
• Model responsible AI use — applying AI tools with appropriate governance, validating AI-generated outputs, and maintaining human accountability for all production decisions
• Mentor peers on practical AI tool usage within the DevOps lifecycle, helping the broader team develop AI fluency and reducing resistance to adopting AI-assisted workflows
• Improve for how AI amplifies engineering capacity — not as a novelty, but as a measurable lever for deployment reliability, developer productivity

Skills

• B.S. in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience
• 8+ years of experience in DevOps, release engineering, or a similar role supporting enterprise environments
• Hands-on experience with Salesforce CLI, change sets, and Salesforce metadata deployments
• Proficiency with GitLab CI/CD pipelines and Terraform for infrastructure provisioning
• Experience managing release processes across multiple interconnected systems (Salesforce, Boomi, AWS)
• Troubleshoot with the ability to resolve deployment failures
• Collaborate to work with multiple engineering teams
• Experience implementing release governance practices such as approval gates, dependency checks, and rollback procedures
• Experience applying AI-powered tools and automation (e.g., GitHub Copilot, AI-assisted code reviews, or AI-driven testing frameworks) to improve deployment efficiency and reduce manual effort
• Familiarity with Boomi or similar integration platforms and their deployment processes
• Experience with Salesforce DevOps Center or third-party Salesforce release management tools (Copado, Gearset, or Flosum)
• Knowledge of AWS CloudFormation, CDK, or other infrastructure-as-code tooling beyond Terraform
• Exposure to SRE practices, incident management frameworks (e.g., Firehydrant, Opsgenie), and observability platforms (e.g., Datadog, Splunk)
• Relevant certifications such as AWS DevOps Engineer, Salesforce Administrator/Developer, or HashiCorp Terraform Associate

Benefits

• This is a remote role.
• Paid time off
• Paid parental leave
• Many Avalara employees are eligible for bonuses.
• Benefits vary by location but generally include private medical, life, and disability insurance.
• Avalara has 8 employee-run resource groups, each with senior leadership and executive sponsorship.

Company Overview