[Remote] Security Operations Manager
Note: The job is a remote job and is open to candidates in USA. EmpiRx Health is the leading clinically-driven pharmacy benefits management company, focused on health outcomes and member care. They are seeking a highly skilled and experienced Security Operations Manager to lead and mature the organization’s Security Operations Center (SOC), ensuring continuous threat detection and incident response while strengthening the overall security posture.
Responsibilities
- Lead and oversee 24x7 SOC operations, including internal teams and/or managed security partners
- Own threat detection, triage, investigation, and response processes
- Drive improvements in mean time to detect (MTTD), mean time to respond (MTTR), and incident response maturity
- Define and operationalize SIEM/SOAR use cases, playbooks, and automation
- Ensure effective monitoring across endpoints, cloud, identity, and network layers
- Coordinate incident response with internal teams, legal, compliance, and external partners
- Lead post-incident reviews and continuous improvement programs
- Develop SOC metrics, dashboards, and executive reporting
- Own the enterprise IAM program, including identity lifecycle processes for joiners, movers, and leavers
- Drive role-based access control (RBAC) and least-privilege enforcement
- Implement and manage Privileged Access Management (PAM/PIM)
- Oversee MFA, SSO, conditional access, and authentication standards
- Lead access governance, certification campaigns, and audit readiness
- Reduce manual processes through automation and workflow integration, including tools such as ServiceNow
- Ensure compliance with SOC 2, HIPAA, and regulatory access requirements
- Partner with application, infrastructure, and business teams on secure access design
- Lead, mentor, and develop security analysts
- Define the roadmap for SOC and IAM maturity aligned to NIST CSF and Zero Trust principles
- Partner with IT, Engineering, Compliance, and business stakeholders
- Translate technical risks into business impact and decision-ready insights
- Manage vendors, including SOC providers, IAM platforms, and security tools
Skills
- 5–7+ years of cybersecurity experience, including leadership experience
- Strong hands-on expertise in SOC operations, including SIEM, EDR, threat detection, threat hunting and incident response
- Strong hands-on expertise in IAM, including RBAC, SSO, MFA, PAM/PIM, and lifecycle automation
- Experience with cloud security; Azure and Microsoft ecosystem experience strongly preferred
- Knowledge of security frameworks and requirements, including NIST CSF, SOC 2, and HIPAA
- Proven experience managing incident response and access governance programs
- Certifications such as CISSP, CISM, CRISC, or equivalent
- Experience managing managed SOC, MDR, or MXDR providers
- Exposure to Zero Trust and identity-first security models
- Experience in healthcare or other regulated environments
Benefits
- Paid Time Off
- A 401(k) program
- Health Insurance including Dental & Vision coverage
- Student Loan Reimbursement
- Health Savings Account
- An Employee Assistance Program
Company Overview