[Remote] Senior Account Executive
Note: The job is a remote job and is open to candidates in USA. TierPoint provides infrastructure, cloud, managed services, and security solutions for mid-market and enterprise organizations. The Senior Account Executive builds executive-level relationships, creates new business opportunities, expands existing accounts, and leads consultative sales cycles to drive recurring revenue growth.
Responsibilities
- Prospect, qualify, and create new relationships with clients who can benefit from TierPoint solutions
- Develop and execute a territory plan for a defined set of named accounts and target prospects, including account prioritization, executive mapping, partner strategy, and measurable pipeline creation goals
- Uncover business strategies, initiatives, and pain points in new and existing accounts that can be addressed through TierPoint offerings
- Gain a deep understanding of clients’ internal IT operations and the priorities and people that drive purchasing decisions to align TierPoint solutions with organizational needs
- Create personalized, relevant, and executive-level messaging that connects customer business priorities to TierPoint outcomes across email, phone, meetings, and account planning activities
- Consistently achieve or exceed monthly recurring revenue (MRR) goals
- Build and leverage partner relationships, including Microsoft and other strategic ecosystem partners, to create co-sell opportunities, strengthen account access, and expand TierPoint’s relevance with customers evaluating cloud and managed services options
- Accurately forecast monthly and quarterly bookings in a timely manner
- Proactively manage pipeline, opportunity stages, next steps, close plans, and activity history in CRM to support accurate forecasting, deal inspection, and cross-functional visibility
- Learn, maintain, and communicate in-depth knowledge of TierPoint solutions, industry trends, and competition
- Effectively collaborate and build mutually beneficial relationships with a variety of Partners and stakeholders in the TierPoint ecosystem to drive business in territory
- Provide high-quality internal and external customer service consistent with TierPoint’s core values
- Other duties as assigned by manager
Skills
- At least 10 years of successful quota-carrying enterprise sales experience in complex technology solutions, with demonstrated ability to manage the full sales cycle from prospecting through close and expansion
- Well-versed in managed services, data center services, public cloud, private cloud, hybrid infrastructure, consulting, professional services, and related hardware and software solutions
- Track record of qualifying and closing consultative/service-led sales, particularly multi-year and subscription-based services
- Exceptional ability to create and foster relationships across enterprise C-suite executives and build consensus among the buying team
- Extraordinary drive and ability to balance pursuit of new client opportunities while consistently growing existing client relationships
- Proven ability to listen, extrapolate information, and leverage resources to effectively identify solutions that address client business needs
- Ability to effectively learn technical products, services and solutions and readily apply acquired knowledge to advance new and existing opportunities
- Ability to collaborate effectively with distributed sales, engineering, solution architecture, operations, partner, and executive teams
- Excellent verbal, written, and interpersonal skills
- Ability to prioritize and organize effectively
- Experience using a structured sales methodology and CRM discipline to qualify opportunities, build mutual action plans, inspect deal risk, and forecast accurately
- Ability to work on multiple projects simultaneously
- Ability to work both independently and with others
- Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
- Proficiency in using MS Office Suite and Windows-based computer applications
- Regular travel within the assigned territory may be required
- Experience selling into New England mid-market and enterprise accounts, with established knowledge of the regional business community, partner ecosystem, and buyer network preferred
- Prior experience in data center, managed services, public cloud, private cloud, hybrid infrastructure, cybersecurity, or IT consulting strongly preferred
Benefits
- Remote, hybrid, or office-based work environment depending on territory needs, customer meetings, and company expectations
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