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[Remote] Senior Data Engineering Support Engineer - Databricks & PySpark

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. NTT DATA is recruiting for a confidential client seeking a Senior Data Engineering Support Engineer. The role supports production Databricks and PySpark data pipelines through incident response, performance and cost optimization, reliability automation, and technical mentorship.

Responsibilities

  • Critical Incident & Escalation Management: Act as the highest tier of internal escalation for complex, high-priority production failures in massive-scale batch and streaming PySpark jobs
  • Deep-Dive Performance Tuning: Drive the resolution of complex distributed computing bottlenecks, including severe data skew, Out-Of-Memory (OOM) errors, improper partition pruning, and costly shuffle operations using Spark UI, logs, and Ganglia metrics
  • Cost & Cluster Optimization: Analyze Databricks cluster utilization and run strategies to reduce cloud compute spend (e.g., configuring auto-scaling, spot instances, and choosing optimal driver/executor node types)
  • Governance & Reliability Frameworks: Oversee and troubleshoot data access control, schema evolution, and data lineage tracking within Databricks Unity Catalog
  • Automation & SRE Mindset: Build robust, automated frameworks and scripts in Python/PySpark to automate data reconciliation, system health checks, and self-healing pipelines
  • Strategic Playbooks & Documentation: Author comprehensive, technical runbooks and post-mortem RCA documents. Establish SOPs (Standard Operating Procedures) to reduce future incident resolution time (MTTR)
  • Mentorship & Leadership: Provide technical guidance to junior support engineers, conduct technical code reviews for hotfixes, and closely collaborate with core development teams to bridge the gap between engineering and operations

Skills

  • 7+ years of total experience in Data Engineering
  • 3+ years dedicated to supporting or optimizing large-scale Databricks and PySpark systems in production
  • Advanced PySpark and Python engineering skills, with an explicit understanding of Spark architecture (lazy evaluation, DAG execution, execution memory vs. storage memory)
  • High proficiency in advanced SQL for complex analytical troubleshooting
  • Expert-level understanding of Delta Lake internals (ACID transactions, Time Travel, Liquid Clustering, Optimize/Z-Order commands)
  • Proven track record of diagnosing and resolving distributed data pipeline issues at scale, including thread dumps, memory leaks, and serialization errors
  • Strong architectural experience deploying and managing resources within major cloud networks (AWS, Azure, or GCP)
  • Robust understanding of Git-based workflows, automated testing, and secure hotfix deployment via CI/CD pipelines
  • Active Databricks Certifications (e.g., Databricks Certified Data Engineer Professional)
  • Deep experience managing production environments utilizing Delta Live Tables (DLT) and advanced Unity Catalog rule engines

Benefits

  • Medical, dental, and vision insurance with an employer contribution
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short and long term disability coverage
  • Paid time off
  • Employee assistance
  • Participation in a 401k program with company match
  • Additional voluntary or legally required benefits
  • Remote role

Company Overview

  • NTT DATA, Inc. is a trusted global innovator of business and technology services. It was founded in 1988, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://us.nttdata.com.
  • Company H1B Sponsorship

  • NTT DATA North America has a track record of offering H1B sponsorships, with 87 in 2026, 144 in 2025, 182 in 2024, 257 in 2023, 871 in 2022, 809 in 2021, 1266 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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