[Remote] Senior Engineering Manager - Platform Engineering
Note: The job is a remote job and is open to candidates in USA. Zeta Global is an AI-powered marketing cloud company that uses artificial intelligence and consumer signals to help marketers acquire, grow, and retain customers through its Zeta Marketing Platform. The Senior Engineering Manager will lead the technical execution, architecture, roadmap, and delivery of core platform domains while managing engineering teams, driving shared platform adoption, and ensuring reliability, security, scalability, and operational excellence.
Responsibilities
- Lead the architecture and technical direction for assigned platform domains
- Translate platform strategy into executable engineering roadmaps
- Drive technical design for shared services, APIs, schemas, and reusable platform capabilities
- Review designs and ensure alignment with platform architecture and engineering standards
- Identify scalability, reliability, security, and maintainability risks
- Champion reusable solutions and eliminate unnecessary duplication across product teams
- Guide migrations, versioning, and adoption of platform capabilities
- Build and lead a high-performing team of platform engineers and technical leads
- Coach and develop engineers through mentoring, technical guidance, and regular feedback
- Establish clear ownership, accountability, and engineering best practices within the team
- Foster a culture of operational excellence, engineering quality, and continuous improvement
- Balance new platform investments with operational responsibilities and technical debt
- Work with other engineering teams to champion the platform domains and their benefits, drive adoption of the services
- Deliver platform capabilities that simplify and accelerate product development
- Partner with product engineering teams to understand platform requirements and improve developer experience
- Build self-service capabilities that reduce friction and increase platform adoption
- Measure platform success through adoption, reliability, developer productivity, and operational efficiency
- Partner with Product Engineering, Data Platform, Architecture, SRE, DevOps, Security, and FinOps teams
- Coordinate delivery of initiatives that span multiple engineering teams
- Resolve technical dependencies and implementation challenges
- Drive alignment around platform standards and engineering best practices
- Communicate technical trade-offs, priorities, and delivery risks clearly
- Ensure shared platform services meet availability, latency, scalability, and recovery objectives
- Embed observability, monitoring, capacity planning, and operational readiness into platform design
- Improve tenant isolation, workload fairness, and platform resiliency
- Partner with Security teams to build secure-by-default platform capabilities
- Drive continuous improvements in operational efficiency, reliability, and cloud cost optimization
Skills
- Significant experience building and operating large-scale distributed platforms or multi-tenant SaaS systems
- Experience leading engineering teams responsible for platform, backend, or infrastructure services
- Strong technical expertise in distributed systems, APIs, cloud-native architectures, and shared platform services
- Experience designing and operating highly available production services
- Experience partnering with multiple engineering teams to deliver shared capabilities
- Strong operational knowledge of observability, incident management, and production readiness
- Demonstrated ability to mentor engineers and grow technical leaders
- Excellent communication and cross-functional collaboration skills
- Experience building marketing technology, customer-data, analytics, or large-scale SaaS platforms
- Experience with AWS, Kubernetes, Kafka, Snowflake, ClickHouse, Iceberg, PostgreSQL, Redis, or similar technologies
- Experience implementing identity, authorization, multi-tenancy, API gateways, or workflow orchestration platforms such as Temporal
- Experience with cloud cost optimization and FinOps practices
- Experience driving adoption of shared engineering platforms
Benefits
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance
Company Overview
Company H1B Sponsorship