[Remote] Senior Full Stack Engineer
Note: The job is a remote job and is open to candidates in USA. Humana Inc. is a leading U.S. healthcare company seeking a Senior Full Stack Engineer for Platform Quality and Reliability. This role involves owning the operational health of the NBA platform, ensuring it is production-ready and maintained through hands-on engineering and rigorous testing.
Responsibilities
- Platform reliability - own uptime, performance, and resilience across NBA platform services; identify and resolve bottlenecks, failure points, and scaling constraints before they become incidents
- Hands-on development - actively write and ship production code alongside your team; this is not a supervisory role
- Testing frameworks - build and maintain automated testing infrastructure across unit, integration, and end-to-end layers; establish testing standards and ensure pods are handing off code that meets the bar
- Observability and logging - own the platform's logging, alerting, and monitoring stack; ensure the team has visibility into what the system is doing in production at all times
- Error management - design and enforce error handling patterns across platform services; ensure failures are caught, logged, surfaced, and resolved systematically
- Scalability engineering - evaluate platform components under load and lead efforts to ensure the system scales reliably as member volume and data throughput grow
- Handoff and quality gates - define and enforce the criteria pods must meet before handing off new services or features; own the process that gets code from delivery to production safely
- Contractor management - manage quality and reliability engineers within your pod; set expectations, review work, and hold the team to standards
- Cross-pod coordination - work closely with all delivery pod leads to catch quality and reliability concerns early; be the voice that asks how something breaks before it ships
Skills
- Hybrid - Boston, MA; with occasional in office time
- Sponsorship is not available for this role
- Bachelor's degree in computer science or related field
- 5+ years of experience designing, developing, and testing of software applications and/or infrastructure
- 4+ years of full stack software engineering experience with at least 1-2 years focused on platform reliability, software quality, or site reliability engineering
- Hands-on experience building and owning testing infrastructure - automated test suites, integration testing, load testing, and end-to-end coverage
- Strong understanding of observability practices: structured logging, distributed tracing, metrics, and alerting
- Experience designing and enforcing error handling and failure management patterns across distributed systems
- Proven ability to lead a small team or pod through delivery and manage contractor resources
- Comfortable reading and working across a polyglot stack - the NBA platform spans Java, Python, Node.js, and TypeScript
- Strong communication skills - you can clearly articulate quality risk to engineering leads and to senior leadership
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Comfort using AI productivity tools (Claude, Copilot, or similar) to accelerate testing, debugging, and analysis
- Master's degree
- Experience with Kubernetes-based platforms and container-level reliability and scaling
- Familiarity with Kafka and event-driven architectures - understanding how failures propagate across async systems
- Background in healthcare, insurance, or other regulated industries where audit trails and compliance are non-negotiable
- Experience with chaos engineering or fault injection testing
- Familiarity with Azure DevOps pipelines and CI/CD quality gates
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance and many other opportunities
Company Overview