[Remote] Senior Program Manager, Client Implementation & PMO

Note: The job is a remote job and is open to candidates in USA. Enlyte combines innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. The Senior Program Manager leads complex, enterprise-wide programs and portfolios, translating strategic priorities into execution roadmaps while overseeing governance, delivery, risks, and value realization. The role partners with senior stakeholders across business functions, mentors program and project managers, and resolves high-impact challenges.

Responsibilities

• Own end-to-end delivery of large-scale, enterprise-level programs or portfolios spanning multiple business units
• Define and drive program strategy, objectives, success metrics, and value realization plans
• Lead integration of multiple workstreams, ensuring alignment to business priorities and long-term outcomes
• Translate complex, ambiguous business strategies into structured execution plans and roadmaps
• Ensure delivery of programs meets or exceeds business outcomes, timelines, budget, and quality expectations
• Anticipate and proactively address cross-program dependencies, risks, and constraints
• Establish and evolve program governance frameworks and standards
• Lead executive-level governance forums, including steering committees and decision boards
• Provide clear, data-driven program insights and executive reporting, including financials, risks, and outcomes
• Drive decision-making by presenting trade-offs, scenarios, and strategic recommendations
• Ensure robust documentation and traceability of key decisions, scope changes, and acceptance criteria
• Drive resolution of high-impact risks, issues, and cross-functional conflicts
• Ensure readiness and alignment for major milestones, including testing, GTM and go-live
• Lead continuous improvement initiatives to enhance delivery speed, predictability, and quality
• Balance competing priorities while maintaining focus on strategic goals
• Partner with functional managers, senior leaders, executives, and key stakeholders to align on priorities and outcomes
• Influence decision-making across organizational boundaries without direct authority
• Lead and mentor program managers and project managers, driving consistency and capability growth
• Build and maintain strong relationships across internal teams, clients, and external partners
• Act as a key escalation point for critical issues and ensure timely resolution

Skills

• * Bachelor's degree in business, Information Systems, Engineering, Finance, or a related field
• * 12+ years of experience leading complex, cross-functional programs or program portfolios
• * Proven experience delivering enterprise-scale initiatives with significant business impact
• * Demonstrated ability to operate with high independence and influence senior/executive stakeholders
• * Strong expertise in program governance and strategic planning
• * Advanced knowledge of Waterfall, Agile, and hybrid delivery methodologies
• * Exceptional leadership, communication, and stakeholder management skills
• * PMP, PgMP, or equivalent certification preferred
• * MBA or post‑graduate coursework
• * Experience in SaaS or technology-enabled services environments
• * Familiarity with tools such as Confluence, Wrike, Azure DevOps, MS Project, SharePoint, or Salesforce

Benefits

• Medical
• Dental
• Vision
• Health Savings Accounts / Flexible Spending Accounts
• Life and AD&D Insurance
• 401(k)
• Tuition Reimbursement
• Benefits eligibility may differ depending on full-time or part-time status.

Company Overview