[Remote] Senior Program Manager, Health Coaching

Note: The job is a remote job and is open to candidates in USA. Omada Health is on a mission to bend the curve of chronic disease through virtual-first care. The Senior Program Manager, Health Coaching leads Health Coaching strategy, business planning, roadmap management, communication and change initiatives, and data-driven continuous improvement to improve coach and member outcomes, operating performance, and cost to serve.

Responsibilities

• Document and manage business priorities, project governance plans, project schedules, success criteria and project milestones
• Develop solutions, identify owners, set delivery/completion dates and set up mechanisms to ensure programs are on track
• Proactively identify and resolve issues that affect Omada’s Care Teams and/or member experience and may impair our ability to meet strategic, programmatic or product goals
• Actively build relationships across Omada teams to deliver on your roadmap
• Partner with Care Delivery program managers as well as partners in Clinical, Strategic Finance, Legal, HR, and Engineering/Product/Design to deliver on your roadmap
• Anticipate bottlenecks, make tradeoffs, balance business needs versus constraints, and provide escalation management as needed
• Drives programs end-to-end and execute continuous improvement and/or new workflow implementation strategy with minimal to no guidance
• Deeply understands broad business needs and prepares succinct recommendations for tradeoffs to balance business needs versus constraints
• Facilitate decision making and alignment across a broad group of stakeholders
• Capacity to present well-reasoned and data-driven proposals in both verbal and written form
• Identify and communicate risks and mitigation plans in collaboration with stakeholders; develop and maintain goals, milestones and completion dates
• Drive ongoing program improvements based on feedback and performance measurements
• Utilize strong written and oral communication skills
• Have the ability to handle confidential and sensitive information with extreme discretion
• Develops materials for Care Team training, knowledge bases, and SOPs independently
• Demonstrated ability to influence change both internally and externally independently
• Sets the standard for authoring business cases and presentation slide decks
• Analyze data to perform needs and task analysis, scope projects and evaluate existing processes to propose solutions, define areas of focus/opportunity supported by data
• Identify process and system improvement opportunities by baselining/monitoring existing metrics, analyzing data and partnering with internal teams to positively impact results
• Develops business insights with custom metrics/attributes without guidance
• Builds business cases for new business metrics and implements them independently
• Creates feedback loops and drives continuous improvement independently

Skills

• Bachelor's degree in a related field
• 10+ years of program management experience
• Experience using data and metrics to drive improvements
• MBA or Masters degree in a related field
• PMP or CSM certification
• Healthcare-related certification or license (including health coaching, nutrition/dietetics, exercise science, physical therapy, or practice management)
• Lean or Kaizen certification

Benefits

• Generous annual cash bonus
• Equity grants
• Employee stock purchasing plan (ESPP)
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions

Company Overview

• Omada Health is a digital behavioral medicine company that helps members change their mindsets to improve health and build lasting change. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is http://omadahealth.com.

Company H1B Sponsorship

• Omada Health has a track record of offering H1B sponsorships, with 6 in 2026, 4 in 2025, 3 in 2024, 3 in 2023, 7 in 2022, 6 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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