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[Remote] Senior Software Engineer (Platform Core)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As a Senior Software Engineer on Platform Core, you will own and evolve high-scale backend and data-layer services that every Pindrop product depends on.

Responsibilities

  • Design, build, test, and operate distributed backend services and APIs that support high-volume customer interactions
  • Take end-to-end ownership of platform work, from framing ambiguous problems and shaping technical plans through implementation, rollout, and production support
  • Improve reliability, scalability, latency, and cost across shared platform systems that serve teams across the business
  • Partner closely with Product, SRE, and peer engineering teams to deliver platform improvements without destabilizing live traffic
  • Participate in on-call, incident response, troubleshooting, and continuous improvement of alerting, runbooks, deployment quality, and capacity planning
  • Raise engineering standards through code reviews, design reviews, pairing, documentation, and mentorship for other engineers on the team

Skills

  • 5-7+ years of experience building backend services and APIs in production, or equivalent practical depth
  • Strong hands-on experience with Python and/or Go
  • Experience with distributed systems, concurrency, and cloud-native development on AWS and/or GCP using Kubernetes and Docker
  • Proven production ownership, including deploying, monitoring, troubleshooting, and participating in on-call for high-scale services
  • Strong experience with data and messaging technologies such as PostgreSQL or Aurora, Redis, and RabbitMQ, along with the ability to reason about reliability, performance, and scale tradeoffs
  • Experience with Redshift, Elasticsearch, DynamoDB, S3, Kinesis, or IAM
  • Experience with infrastructure as code, especially Terraform
  • Strong observability habits across metrics, logs, and traces
  • Experience scaling or migrating databases, including read replicas, cluster mode, or engine migrations

Benefits

  • Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
  • Remote-first environment - giving you flexibility and autonomy in how you structure your day.
  • While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
  • Unlimited Paid Time Off (PTO)
  • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
  • Best-in-class Health Savings Account (HSA) employer contribution
  • Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
  • Paid Parental Leave - Including birth, adoptive & foster parents
  • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
  • Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
  • Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
  • Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

Company Overview

  • Pindrop uses AI-based IVR authentication and anti-fraud solutions to increase efficiency in call centers and stop fraudulent transactions. It was founded in 2011, and is headquartered in Atlanta, Georgia, USA, with a workforce of 201-500 employees. Its website is http://pindrop.com.
  • Company H1B Sponsorship

  • Pindrop has a track record of offering H1B sponsorships, with 7 in 2026, 11 in 2025, 12 in 2024, 8 in 2023, 14 in 2022, 22 in 2021, 22 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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