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[Remote] Software Engineer - AI

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Promise is a company that modernizes how government agencies and utilities support people in financial difficulty through technology. As a Software Engineer - AI, you will design and deliver generative AI applications that enhance public services, focusing on building AI pipelines and infrastructure to drive innovation and efficiency.

Responsibilities

  • Design and develop AI-powered applications and services, focusing on generative AI and LLMs
  • Implement services for generative AI integrations, document parsing, model fine tuning, and RAG systems, ensuring they are reliable and production-ready
  • Partner across teams to identify opportunities where AI reduces friction, increases efficiency, and solves real-world challenges
  • Track and apply advancements in the AI landscape, guiding strategy and adoption
  • Contribute to the vision, goals, and roadmap for AI/ML development at Promise as an individual contributor with meaningful ownership over technical decisions

Skills

  • Design and develop AI-powered applications and services, focusing on generative AI and LLMs
  • Implement services for generative AI integrations, document parsing, model fine tuning, and RAG systems, ensuring they are reliable and production-ready
  • Partner across teams to identify opportunities where AI reduces friction, increases efficiency, and solves real-world challenges
  • Track and apply advancements in the AI landscape, guiding strategy and adoption
  • Contribute to the vision, goals, and roadmap for AI/ML development at Promise as an individual contributor with meaningful ownership over technical decisions
  • Have taken a product or major feature from 0→1
  • Have experience building in early-stage or high-growth environments
  • Have founded or co-founded something — even if it didn't succeed
  • Have scaled AI-powered systems beyond initial prototypes
  • Bring strong product instincts alongside technical depth

Company Overview

  • Promise streamlines government payments and benefits with secure technology. It was founded in 2017, and is headquartered in Oakland, California, USA, with a workforce of 51-200 employees. Its website is https://www.promise-pay.com.
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