[Remote] Software Engineer (AI Systems)

Note: The job is a remote job and is open to candidates in USA. EdReports is at the forefront of the curriculum reform movement, and they are seeking a Software Engineer (AI Systems) to work on AI-powered products. This role will focus on developing systems to support the review process, emphasizing hands-on coding and technical ownership while collaborating with product managers and designers.

Responsibilities

• Partner closely with product managers and subject matter experts to deeply understand the review process, user needs and pain points, and translate them into technical solutions
• Design and implement AI-powered system components, including building data ingestion pipelines, implementing retrieval systems to surface relevant content, designing prompt workflows, and coordinating multi-step interactions between LLMs and external tools
• Build internal tools and interfaces that enable users to interact with AI-generated outputs, including reviewing evidence, refining results, and contributing to final output
• Develop and optimize data pipelines and storage systems to support large, multi-modal curriculum datasets (e.g., long-form PDFs, web content, and embedded media), including metadata tagging and efficient retrieval
• Define and implement evaluation approaches (e.g., human-in-the-loop review, benchmarking, and output validation) to assess the quality, accuracy, and bias of AI-generated outputs
• Rapidly prototype and iterate on AI-driven features, balancing experimentation with production-grade engineering
• Develop and maintain systems, ensuring robust performance and adherence to web accessibility standards, security best practices, data privacy standards, and ethical technology use, especially when exploring AI applications
• Contribute high-quality, maintainable code, including documentation, to ensure code quality across the organization’s systems
• Provide strategic technical recommendations to leadership, aligning innovations with organizational goals
• Contribute to evolving team priorities and organizational needs, adapting approaches while maintaining clear ownership of outcomes and responsibilities

Skills

• Passion for EdReports' mission and vision, our core values, and our commitment to Diversity, Belonging, Inclusion, and Equity
• 5-7 years of professional experience in software development or AI systems development; a related advanced degree (e.g., MS or PhD in Computer Science or a related field) may substitute for up to 2 years of experience
• Experience building production systems using LLM APIs, including retrieval-augmented generation (RAG), prompt design, and orchestration frameworks
• Experience working with data retrieval systems, search infrastructure, or information retrieval concepts
• Expertise in scalable, secure web systems, with significant experience in cloud platforms such as Google Cloud or AWS
• Experience with automated testing frameworks and CI/CD pipelines
• Strong product mindset, with experience delivering user-centered features in collaboration with product and design teams
• Exceptional communication skills, with a proven ability to convey complex technical concepts to non-technical stakeholders
• Bachelor's degree
• Experience designing systems that incorporate human review or feedback loops into automated workflows
• Experience working with large document sets (e.g., parsing, chunking, indexing PDFs or web content)
• Experience building inclusive digital experiences that meet or exceed accessibility standards (e.g., WCAG, ARIA)
• Experience in nonprofit or education sectors, with a focus on technology-driven equity initiatives
• Experience with analytics and experimentation platforms to inform data-driven decision-making
• Experience in a startup or fast-paced environment, demonstrating resourcefulness and innovation

Benefits

• Unlimited Discretionary Time Off (DTO) and Sick Time,
• 21 days of paid holidays and office closure days in 2026,
• Monthly Communications Reimbursement,
• Initial home office and technology setup stipend,
• EdReports pays for 90% of health care for both the employee and their immediate family, and
• 401k that new hires become eligible for after six months of employment (includes safe harbor, employer match, etc.).

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