[Remote] Software Engineer, Back-End - Mail (US)
Note: The job is a remote job and is open to candidates in USA. Superhuman is an AI productivity platform whose suite includes Mail, Grammarly, Coda, and Go, serving millions of users and organizations worldwide. The Back-End Engineer will build and operate scalable real-time systems, AI agent orchestration services, connector integrations, and data pipelines while collaborating with cross-functional engineering teams. The role also involves developing cloud infrastructure, ensuring reliability, and mentoring junior engineers.
Responsibilities
- Build and operate high-throughput production services that power AI agent orchestration, connector integrations, and real-time data pipelines
- Design and build core platform services to allow our systems to scale
- Work across the Superhuman product suite — whether that's Go, Mail, Docs, or Enterprise — depending on where you and the team see the best fit
- Collaborate closely with ML/AI, Product, and Front-End engineers to ship AI-powered features end to end
- Build and evolve infrastructure as code, targeting high availability for both consumer and enterprise customers
- Contribute to an engineering culture with a strong emphasis on documentation, testing, and reliability
- Mentor and grow junior engineers on the team
Skills
- 8+ years of experience in back-end development, with strong fundamentals in algorithms, data structures, and system design
- Experience building, deploying, and debugging production systems at scale
- Experience with AWS or other cloud platforms (GCP, Azure)
- Fluency with AI coding tools (Copilot, Cursor, Claude Code, etc.) and a point of view on how they change the way teams build software
- Deep understanding of CI/CD and infrastructure as code
- Demonstrated ability to work independently, manage priorities across multiple projects, and collaborate effectively with cross-functional teams
- Strong product instincts — you care about the end-user experience and can make good tradeoffs between speed and reliability
- Experience with real-time systems, event-driven architectures, or high-throughput API design is a plus
Benefits
- Superhuman offers a remote-flexible working model for this particular role on the Mail team.
- For those based in San Francisco, New York City, or Seattle, a hybrid setup is also available.
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year
- 12 days of paid holidays per year
- Two floating holidays per year
- Flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Company Overview