[Remote] Software Engineer - Platform
Note: The job is a remote job and is open to candidates in USA. Assembled is a company that provides a unified platform for customer support, integrating human agents and AI for optimal service delivery. They are seeking an experienced software engineer to build foundational systems for their platform, focusing on infrastructure, data platforms, and integrations that support their products.
Responsibilities
- Help build the foundation of Assembled’s platform
- Work on foundational problems across infrastructure, data platforms, and integrations
- Evolve the systems that run products reliably and efficiently at enterprise scale
- Build the platform and connectors that ingest data from customer systems
- Build systems that transform raw product and integration data into reliable datasets
- Invest in systems that support both low-latency operational paths and analytical workflows
Skills
- 5+ years of engineering experience involving backend, platform, or infrastructure systems
- Excited by the idea of working on foundational problems that cut across infrastructure, data platforms, and integrations
- Thrive in ambiguous environments and enjoy figuring out the right abstractions, system boundaries, and tradeoffs
- Care deeply about reliability, maintainability, performance, and building systems that empower other engineers
- Enjoy collaborating cross-functionally and understand how platform work can unlock product and business impact
- Familiarity with one or more parts of our stack: Cloud provider: AWS, Container orchestration: Kubernetes + Karpenter, Datastores: Postgres + PgBouncer, Snowflake, Redis, Languages: Go and Python
Company Overview