[Remote] Software QA Engineer

Note: The job is a remote job and is open to candidates in USA. Radicle Health develops human services software products that help organizations better serve their communities. The Software QA Engineer will collaborate with engineering and product teams to understand requirements, design and execute tests, investigate defects, validate data with SQL, and improve automated test coverage. The role also emphasizes responsible AI-assisted testing, HIPAA-compliant data handling, accessibility, security, and progressively independent ownership of product quality.

Responsibilities

• Review requirements and acceptance criteria to understand expected behavior and identify unclear requirements, missing scenarios, edge cases, and potential risks
• Create, maintain, and execute test cases covering expected behavior, failure conditions, regression risks, and real user workflows
• Use Claude Code as part of your daily testing workflow to generate and refine test scenarios, identify possible edge cases, investigate defects, understand application behavior, and assist with automated testing
• Write clear and specific prompts that give AI tools the context needed to produce useful test scenarios, analysis, or code, and refine those prompts when the results are incomplete or off target
• Review and validate AI-generated tests, analysis, and code rather than assuming generated output is correct or complete
• Follow Radicle Health's data-handling and HIPAA guidelines during testing and investigation, including when using Claude Code or other AI-assisted tools. Use synthetic, mocked, or de-identified data in place of customer PHI and escalate when a testing need appears to require access to sensitive production data
• Identify, document, and track defects with clear reproduction steps, expected and actual behavior, supporting evidence, and enough context for the engineering team to investigate efficiently
• Investigate issues using tools such as SQL, browser developer tools, application logs, APIs, source code, automated tests, and AI-assisted analysis
• Use SQL to validate application data, investigate unexpected behavior, and support testing across product workflows
• Work with QA Automation Engineers to prioritize, and at times build and maintain, automated tests using tools such as Playwright, focusing automation on repetitive, high-value, and regression-prone workflows
• Contribute automated tests that run as part of our CI/CD pipeline and help maintain confidence as changes move toward production
• Work closely with engineers to reproduce issues, validate fixes, understand root causes, and identify potential regression impact
• Support accessibility testing, including relevant WCAG and Section 508 considerations, and apply basic security-conscious testing practices where appropriate
• Communicate testing progress, blockers, risks, and concerns clearly to the team
• Track testing activity, defects, and test coverage using Jira and XRay
• Build a strong understanding of our products, customers, QA practices, software development lifecycle, and the Health and Human Services domain
• Grow toward independently owning the testing approach and quality assessment for features and areas of the product

Skills

• * 0–5 years of experience in software quality assurance, software testing, software development, or equivalent demonstrated technical capability
• * Working knowledge of SQL and the ability to write queries to validate data and investigate application behavior
• * Strong attention to detail and an interest in understanding why software behaves the way it does, not just whether it passed or failed
• * Clear written and verbal communication, especially when documenting unexpected or complex software behavior
• * The ability to turn requirements and user workflows into meaningful test scenarios, including edge cases and failure conditions that may not be explicitly documented
• * Curiosity and a willingness to dig into unfamiliar features, systems, and technical problems
• * Comfort using AI-assisted engineering tools as part of your everyday work, including writing clear, specific prompts to generate useful test scenarios, edge-case suggestions, technical analysis, or defect investigation
• * The judgment to recognize when an AI prompt or its output needs refinement, and to verify AI-generated suggestions, tests, analysis, and code before relying on them
• * An understanding of responsible data handling and the importance of protecting PHI and other sensitive customer information during testing and technical investigation
• * Exposure to automated testing tools or frameworks and an interest in building stronger automation skills
• * Familiarity with CI/CD concepts and an understanding of how automated tests can be used to provide confidence throughout a development and deployment pipeline
• * A collaborative approach to working with product managers, engineers, and other Software QA Engineers
• * Experience with issue and test management tools such as Jira and XRay, or the ability to learn them quickly
• * Experience with Playwright or a similar browser automation framework
• * Experience using Claude Code with Playwright, including the Claude Playwright CLI or MCP-based workflows
• * Experience testing APIs
• * Experience with Git and source control workflows
• * Familiarity with CI/CD tooling such as GitHub Actions
• * Familiarity with browser developer tools, application logs, or other debugging techniques
• * Experience with accessibility testing, including WCAG or Section 508
• * Exposure to security testing or secure software development practices
• * Experience with healthcare billing software or healthcare billing workflows

Benefits

• Unlimited PTO policy
• Competitive medical, dental and vision healthcare coverage
• 401k matching
• Paid holidays
• Volunteer time off
• Paid parental leave
• Remote work stipend
• Remote work

Company Overview