[Remote] Sr. Program Manager
Note: The job is a remote job and is open to candidates in USA. The client is seeking a Senior Program Manager and Agility Enablement Lead to support the Fleet organization’s operating model, enterprise agility, portfolio alignment, and modernization initiatives. The role facilitates executive alignment, coaches leaders and teams, coordinates cross-portfolio execution, improves organizational flow, and drives governance and continuous improvement.
Responsibilities
- Serve as the primary facilitator, coach, and steward for the Fleet operating model
- Drive adoption, consistency, and continuous improvement of Fleet ways of working
- Identify and address opportunities to improve planning, coordination, decision-making, governance, and execution across portfolios
- Ensure the operating model remains aligned with Fleet strategic priorities and organizational needs
- Facilitate collaboration across the Fleet Ecosystem Leadership Team, including Product, Architecture, OCM, Operations Technology, SRE, and Operations leadership
- Lead productive discussions, strategic planning sessions, leadership reviews, and cross-functional decision-making forums
- Help resolve organizational challenges, competing priorities, dependencies, and risks
- Foster shared accountability for execution of Fleet strategic objectives
- Translate Fleet strategy, vision, priorities, and desired outcomes into coordinated portfolio-level execution
- Facilitate prioritization discussions and ensure strategic work is appropriately distributed across portfolios
- Maintain visibility into cross-portfolio dependencies, capacity constraints, risks, commitments, gaps, and overlaps
- Establish and manage leadership cadences that support planning, execution, progress reviews, and continuous inspection
- Identify systemic bottlenecks that impact delivery flow and recommend practical improvements
- Lead retrospectives, health assessments, operating-model reviews, and continuous-improvement workshops
- Coach leaders and teams on Agile planning, organizational alignment, flow, collaboration, and delivery effectiveness
- Use organizational performance insights and metrics to drive measurable improvements
- Support the transition from traditional waterfall project delivery to modern Agile product-delivery practices in a complex enterprise environment
- Facilitate governance forums and executive/leadership reviews
- Develop and maintain measures that assess organizational health, execution performance, operating-model effectiveness, and improvement progress
- Provide leadership with clear visibility into systemic risks, impediments, and recommended actions
- Drive accountability for agreed-upon improvement actions and operating-model evolution
Skills
- Active SAFe 6 Practice Consultant (SPC) certification is required
- 8+ years of experience coaching or leading Agile transformation, enterprise modernization, organizational change, or large-scale delivery initiatives
- At least 6 years of experience in engineering, IT, technology, or a related field
- Proven experience helping complex, highly regulated organizations transition from waterfall project delivery to Agile product delivery
- Strong experience with SAFe, Scrum, Kanban, Agile, Waterfall, XP, and DevSecOps methodologies
- Experience facilitating executive-level planning, prioritization, governance, and cross-functional decision-making
- Strong experience with Jira Align, Jira Software, Confluence, and Agile/organizational insights tools
- Ability to think strategically while also driving practical execution across multiple teams and portfolios
- Excellent communication, executive presentation, facilitation, coaching, and stakeholder-management skills
- Ability to work effectively in a remote, camera-on environment and travel quarterly for PI Planning events
- The contractor must have their own equipment
- Experience working within transportation, operations technology, asset-intensive, public-sector, or other highly regulated environments
- Strong external involvement in Agile, product-management, enterprise transformation, or value-management communities
- Established professional network within the Agile transformation and product-delivery community
- Experience supporting enterprise portfolio management, value-stream alignment, and large-scale transformation programs
Benefits
- Remote work arrangement
- Access to a virtual desktop setup (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.
Company Overview