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[Remote] Strategic Account Executive 4

Remote Full-time Now Hiring

Note: The job is a remote job and is open to candidates in USA. Twilio provides communications platform services that help businesses and developers create personalized customer experiences. The Strategic Account Executive will lead and expand regulated-vertical customer relationships, protect and grow communications revenue, and manage analytical, consultative sales cycles. The role involves account strategy, forecasting, pipeline management, and cross-functional collaboration with product, finance, support, and services teams.

Responsibilities

  • Manage and expand some of our most important Regulated Verticals customer accounts
  • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
  • Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio
  • Serve on a cross-functional account team with representatives from product, finance, support, and services teams
  • Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
  • Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
  • Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices

Skills

  • Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales
  • Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers
  • Accountable for relationship management, cross sells, upsells and solutions consulting
  • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
  • Analytical account development strategy based on using data to find opportunities and prove value
  • Demonstrated track record of managing business forecasts and financial models
  • Entrepreneurial mindset with appetite to define process and build programs
  • Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
  • Excellent verbal and written communication skills
  • Bachelor's Degree or equivalent years of experience
  • This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
  • For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way
  • Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms
  • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments
  • Software, SaaS, CPaas or PaaS selling experience

Benefits

  • Remote-first work
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare insurance
  • A retirement savings program
  • This role may be eligible to participate in Twilio’s equity plan.
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
  • This role is eligible to earn commissions.

Company Overview

  • Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.
  • Company H1B Sponsorship

  • Twilio has a track record of offering H1B sponsorships, with 25 in 2026, 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.