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[Remote] System Engineer (contract)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Microsoft is seeking a contract Site Reliability Engineer to join its Service Health Platforms team. The role focuses on operating enterprise network observability platforms, administering Azure-hosted Windows and Linux systems, maintaining monitoring tools, automating operational tasks, responding to incidents, and supporting DevOps, cloud reliability, and network engineering activities.

Responsibilities

  • Administer and operate Windows and Linux VMs hosted in Azure to ensure compliance with security and configuration standards
  • Maintain network observability platforms including syslog-ng and trapd by performing upgrades, patching, capacity planning, and authoring rules using regular expressions
  • Provide support for IBM SevOne Network Performance Manager and Broadcom AppNeta observability platforms
  • Investigate automated alerts and customer-reported incidents related to network observability platforms
  • Identify and automate tasks using Bash, PowerShell, or Python
  • Troubleshoot complex network observability configurations, software applications, and operating systems through regular maintenance
  • Deploy, configure, and manage cloud services on Azure, ensuring scalability, reliability, and cost-effectiveness
  • Implement DevOps practices and tools including CI/CD pipelines and infrastructure as code to automate and streamline development and deployment processes
  • Assist network and security engineers in identification of traffic patterns and resource utilization
  • Perform BCDR failover testing where appropriate
  • Participate in on-call rotation as a Designated Responsible Individual (DRI)
  • Attend daily standups with team engineers to review and prioritize work for on-time delivery
  • Manage assigned projects and program components to deliver services in accordance with established objectives

Skills

  • 5–7 years of enterprise experience in an IT systems, network, or site reliability engineering role
  • Minimum 5 years of Linux system administration experience
  • Minimum 3 years of hands-on experience with syslog-ng
  • Minimum 3 years of network engineering experience
  • Demonstrated experience with DevOps practices including CI/CD pipelines and infrastructure as code
  • Experience with BCDR planning and failover testing in enterprise environments
  • Bachelor's degree in Computer Science, Computer Engineering, or a related technical field; equivalent practical experience will be considered
  • Deep understanding of network monitoring systems and management protocols including SNMP, SNMP Traps, NetFlow, and gNMI
  • Strong Linux system administration skills with hands-on experience running syslog-ng and trapd
  • Proficiency in scripting and automation using Bash, PowerShell, and Python
  • Hands-on experience with cloud platforms such as Azure including deployment and management of cloud services
  • Strong understanding of enterprise networking and routing and switching protocols
  • Proficiency with regular expressions for rule authoring and log parsing
  • Experience with system capacity planning, functional configuration, and audit processes
  • Working knowledge of Ansible and playbooks for configuration management and automation
  • Familiarity with source control platforms and version management workflows
  • Intermediate knowledge of data retrieval languages such as KQL and T-SQL
  • Experience with IBM SevOne Network Performance Manager and/or Broadcom AppNeta or similar observability platforms
  • Exposure to commercially available AI platforms is a plus

Benefits

  • Medical, dental & vision
  • Hospital plans
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
  • Company paid short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Employee Assistance Program
  • Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Company Overview

  • Microsoft provides computer software, consumer electronics, cloud computing platforms, and digital enterprise systems. It was founded in 1975, and is headquartered in Redmond, Washington, USA, with a workforce of 10001+ employees. Its website is https://www.microsoft.com.
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